Customer Service Representative

Corroboree Talent; Sydney; On-site; AUD 48,000 - 66,000; Full time

Job summary

Corroboree Talent is seeking a Customer Support Specialist who loves talking to people and proactively solving issues, turning customers into passionate evangelists. You will engage customers by phone, email and chat; provide knowledgeable answers on product, pricing and availability; and coordinate with internal teams to meet customer needs.

Data entry across platforms is also part of the job. Based in Sydney, this role suits professionals with 1–3 years of experience and strong communication

Qualifications

• 1–3 years of relevant work experience.
• Excellent phone etiquette and verbal, written and interpersonal skills.
• Ability to multi-task, organise, and prioritise work.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Communication

Phone etiquette

Interpersonal skills

Multitasking

Organisational skills

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organise, and prioritise work