Customer Service Representative

Kogan.com; City of Melbourne; Presencial; AUD 45 000 - 55 000; Tempo integral

Resumo da oferta

Kogan.com is seeking customer-focused team members to join our Customer Care group in Australia. You’ll resolve queries, promote best practices, and advocate for customers to deliver standout experiences.

Whether you’re starting your career or love tech and service, this role sits in a fast-paced, innovative space within an iconic ASX-listed eCommerce business where your work shapes the customer journey. All new team members undergo a National Police Record check and must have full-time

Descrição da oferta de emprego

We're looking for customer-centric and solutions-focused team members to help drive the Kogan.com experience! Our Customer Care team is our direct eyes and ears to our customers, and the feedback that they receive helps us to constantly improve the Kogan.com customer experience. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business!

In this role, you’ll be responsible for delivering an outstanding customer experience by resolving queries, supporting best practice, and acting as a strong advocate for our customers.

Whether you're a recent graduate to kick off their career or have a passion for tech and exceptional customer experiences, this is a fantastic role to work within a dynamic, fast-paced and innovative space and be part of an iconic, ASX listed eCommerce business!

About Us

We’reKogan.com, Pioneers of eCommerce in Australia.

AtKogan.comwe offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!

JoinKogan.comto master your craft, do your best work, make a real difference and work with the best. AtKogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.

All newKogan.comteam members are required to undergo a National Police Record check and must have full-time Australian working rights