Customer Service - Reception - ONE55 Health & Fitness - West HQ | Expr3ss!

West HQ; Blacktown City Council; Hybrid; AUD 50,000 - 75,000; Part time

Job summary

Join a vibrant team at a renowned fitness center where your role as a receptionist is pivotal in creating a welcoming atmosphere. Engage with members and provide exceptional customer service while managing reception duties and ensuring the gym floor is impeccably presented. This role offers a chance to be part of a supportive environment that values your contributions and encourages your professional growth. Enjoy perks like complimentary meals, free gym membership, and ongoing discounts, making every day at work exciting and fulfilling. Embrace the opportunity to thrive in a dynamic setting focused on health and wellbeing.

Benefits

Complimentary lunch or dinner

Discounts on accommodation and restaurants

Free gym membership

Career development opportunities

Free secure parking

Rewards and recognition program

24/7 support with Access EAP

Qualifications

• Proficient in Microsoft Office with strong customer service skills.
• Excellent organization and attention to detail are essential.

Responsibilities

• Provide a warm and friendly welcome to members.
• Manage the membership database and assist with sales.
• Prepare food and beverage items for the cafe.

Skills

Microsoft Office

Customer Service

Organization

Attention to Detail

Time Management

Job description

As a part of the One55 team, you can expect to work amongst fun, friendly, and outgoing individuals who are passionate about fitness and overall wellbeing. Our close-knit team enjoys interacting with our customers and feels uplifted in being part of our members' healthier lifestyle journey.

The-day-to-day:

As the first point of contact at One55, our customer service team provides members with a warm and friendly welcome, ensuring a positive and memorable experience. This role is responsible for general reception duties, managing the membership database, assisting with membership sales, preparing cafe food and beverage items, and ensuring the gym floor is well-presented at all times.

Our perfect fit:

Someone who is positive, outgoing, and can establish and maintain strong relationships with our team and members. Excellent organisation, attention to detail, and time management are essential. This role suits someone proficient in Microsoft Office with experience providing exceptional customer service (over the phone and face-to-face).

The Perks!

Whether you are cooking in our bustling kitchens, supervising from the poolside, or standing centre stage, your job should be something you're excited about, engaged in, and inspired by. Our Receptionist crew is provided with:

• Complimentary lunch or dinner cooked by a dedicated team of chefs and served in our staff lounge;
• Ongoing discounts on accommodation, restaurants, and sport & recreation programs;
• Free membership with ONE55, so you have no excuses to miss your workout;
• Unlimited career development and professional growth opportunities;
• Free secure parking;
• Treat yourself with our rewards and recognition program;
• 24/7 support with Access EAP.

Casual / Temp

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The employer's desired hours for this job are…

The hours shown may exceed the hours actually required if the job has flexible hours or will be shared with other employees.