Customer Service - Opsm

Opsm; South Australia; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Monthly bonus

Staff discounts

Product reimbursement/allowance

Training program

Job summary

OPSM is seeking a passionate Casual Retail Assistant in South Australia. You will engage customers through the journey from consult to selecting luxury frames from brands like Chanel, Tiffany & Co., Gucci, and more. The role offers a monthly bonus, staff discounts, and a comprehensive training program within a dynamic, fashion-forward environment.

Experience in retail is beneficial, but not essential. Strong communication, a quick learning mindset, and a genuine desire to help customers see the

Qualifications

• Retail experience, optical preferred but not required.
• Strong communication and quick learner.
• Customer-focused with passion for helping others see the beauty in life.

Responsibilities

• Assist customers from initial consult to product selection.
• Support in pre-testing and fitting frames with high-fashion brands.
• Deliver high-quality customer service and maintain product knowledge.

Skills

Retail experience

Customer service

Communication

Job description

WHO WE ARE

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Are you someone who wants to make an impact?

See yourself at OPSM!

We are seeking a passionate and engaging Casual Retail Assistant to join our OPSM team!

You will be involved in the customer’s journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• Monthly bonus scheme
• Substantial Discounts through the rewards & recognition program
• Generous yearly product reimbursement/allowance
• World-class training program, provided by our training team and in-store mentors
• Local & global Volunteering opportunities with OneSight
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

See yourself at OPSM – become part of our family and help us make a real change in people lives!

You bring to the team:

• Retail experience – optical desired but not essential
• Strong communication skills and a quick learner
• Passion to help others see the beauty in life

If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear from you now!

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Due to high volumes, only successful applicants will be contacted.