Customer Service Officer

EzyStrut Cable & Pipe Supports; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Annual KPI incentive

Company shares after 2 years

Employee assistance program

Employee referral bonus

Community and charity support programs

Job summary

EzyStrut Cable & Pipe Supports, part of the Korvest Ltd group, invites applications for a Customer Service Officer at the new Richlands, QLD facility. The role focuses on building strong customer relationships, handling telephone orders, providing timely quotations and supporting daily sales activities.

You will be joining a supportive team with progression opportunities and a culture of recognition within a growing ASX-listed company.

Qualifications

• Effective communication and presentation skills are required.
• Experience in customer service, sales or administration roles is preferred.
• Passion for customer service is essential.
• Experience dealing with wholesalers, customers and distributors in electrical/mechanical industries is advantageous.

Responsibilities

• Build strong customer relationships.
• Process telephone orders.
• Provide timely quotations.
• Support day-to-day sales activities.

Skills

Communication skills

Presentation skills

Customer service experience

Sales/Administration experience

Industry knowledge (electrical/mech)

Job description

EzyStrut, part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.

Our passion is to provide the highest standards of products, services and value to our customers, and we achieve this through highly skilled, diverse and dedicated staff. We value what our staff bring and offer recognition and incentive programs to celebrate our achievements.

Due to extensive growth, an exciting career opportunity has arisen for the appointment of a Customer Service Officer to join our EzyStrut team at our new facility in Richlands, QLD.

Your new role:

Join a supportive customer service team where your work really matters. Reporting to the Customer Service Team Leader, you'll be building strong customer relationships, processing telephone orders, providing timely quotations, and supporting day-to-day sales activities.

You will bring:

• Effective communication and presentation skills
• Previous experience in a customer service, sales or administration role
• Passionate about customer service
• Experience in dealing with wholesalers, customers and distributors within the electrical, mechanical or similar industries (advantageous)

Why join us? At EzyStrut you will enjoy

• Secure employment in a growing ASX listed company
• Annual KPI incentive
• Receive company shares after 2 years
• Working in a dynamic and friendly team
• Support from leaders with extensive industry experience
• Employee referral bonus
• Community and charity support programs
• Access to our employee assistance program

EzyStrut celebrates our diverse and inclusive workforce. We are driven by a diverse range of thoughts, perspectives and expressions and believe that this is crucial in building productive, motivated and dedicated teams. Through our hiring processes, we look for various skills and abilities as well as how we can develop EzyStrut and our company culture. We also believe in hiring for potential; we know that some candidates hesitate if they don't tick all the boxes.

Get some Insight into our company culture by viewing our employee magazine here: