Customer Service & Logistics Specialist (Despatch/Warehouse)

AWX; Brisbane; Hybrid; AUD 42,000 - 64,000; Full time

Benefits offered by this job

Long-term employment

Hybrid work

Friendly team

Diverse role

Job summary

AWX is seeking a reliable, motivated individual for a hybrid customer service and warehouse role in Geebung, Brisbane. You’ll handle orders, despatching, and inquiries with a focus on accuracy and service.

The role combines office tasks with hands-on warehouse duties (about 20% picking/packing), and SAP familiarity is preferred. Forklift licence is desirable, and you’ll work with a supportive team in a building-industry context.

Qualifications

• Ideally SAP knowledge or willingness to learn.
• Previous experience in customer service and despatching.
• Building industry knowledge highly regarded.
• Forklift licence preferred or willingness to obtain during probation.
• Strong communication and organisational skills.
• Physically fit and able to assist with order picking.
• Full working rights in Australia.

Responsibilities

• Deliver outstanding customer service via phone, email, and face-to-face.
• Process orders and despatching using SAP (or willingness to learn).
• Pick and pack orders in the warehouse (approx. 20% of the role).
• Coordinate with internal teams and clients to ensure smooth delivery operations.
• Maintain accurate records and adhere to safety procedures.

Skills

Customer service

Despatching

Warehouse ops

Forklift licence

Tools

SAP

Job description

AWX is seeking a reliable, motivated individual for a hybrid customer service and warehouse role in Geebung, Brisbane. You’ll handle orders, despatching, and inquiries with a focus on accuracy and service.

The role combines office tasks with hands-on warehouse duties (about 20% picking/packing), and SAP familiarity is preferred. Forklift licence is desirable, and you’ll work with a supportive team in a building-industry context.