Customer Service | Guest Experience

Apollo Motorhome Holidays; City of Brisbane; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Free motorhome holiday trials

Full training provided

Uniform provided

Equipment provided

Onsite parking

Career development opportunities

Supportive team culture

Job summary

Apollo Motorhome Holidays in Australia is seeking a customer-focused team member for a hands-on, active role in our rental operations. You’ll welcome guests, process rental contracts, demonstrate vehicles, and upsell helpful extras to enhance travel experiences.

No RV experience required; full training provided. This is a 7-day operation with weekend and public holiday availability. Enjoy a supportive team and opportunities for development within thl Australasia's leading RV rental group.

Qualifications

• Customer service and/or sales experience
• Enjoy fast-paced, active work
• Friendly, adaptable and customer-focused
• Confident communicator (additional languages are a bonus)
• Comfortable using technology
• Strong teamwork and problem-solving skills

Responsibilities

• Welcome guests
• Complete rental contracts
• Demonstrate vehicles
• Recommend helpful extras to enhance their travel experience

Skills

Customer service

Sales experience

Friendly communicator

Strong teamwork

Problem-solving

Tech comfortable

Job description

Love helping people start their adventures?

Join our team in a hands-on, active role that's much more than a desk job.

You’ll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you’ll play a key role in helping customers create unforgettable holiday memories.

Why you'll love this role

Free motorhome holiday trials*

Full training provided. No RV or motorhome experience required.

Active and varied work environment, with no two days the same.

Supportive and inclusive team culture.

Career development and growth opportunities across the business.

Uniform, equipment and onsite parking provided.

*Commission earnings are performance-based and not guaranteed.

*Available to permanent full-time and part-time team members only.

This is a 7-day operation, so flexibility to work weekends and public holidays is required.

About You

Customer service and/or sales experience

Enjoy fast-paced, active work

Friendly, adaptable and customer-focused

Confident communicator (additional languages are a bonus)

Comfortable using technology

Strong teamwork and problem-solving skills

About Us

At Apollo, we’re passionate about helping people explore Australia. As part of thl, Australasia’s leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you’ll become part of a supportive team that values development, teamwork and exceptional customer experiences.

We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.