Customer Service Attendants

Freedom Fuels; Ipswich City; On-site; AUD 28,000 - 33,000; Part time

Benefits offered by this job

Fuel discount

In-store discounts

Employee benefits platform

Job summary

Freedom Fuels is seeking a reliable Customer Service Attendant for our Ipswich retail site in a casual capacity. If you enjoy helping customers, standing on your feet, and keeping the store looking sharp, you’ll fit right in.

You’ll cover weekend, late afternoon and overnight shifts, deliver friendly service, handle cash and card transactions, and contribute to food prep and store presentation. A positive, team-oriented attitude is essential.

Qualifications

• Must be available to cover a mix of weekend, late afternoon and overnight shifts.
• A genuine passion for helping customers and keeping a positive attitude.
• Ability to operate the till and handle cash and card transactions accurately.
• Willingness to assist with food prep and maintain hygiene standards.

Responsibilities

• Deliver friendly, exceptional customer service, every time.
• Operate the till and process cash/card transactions accurately.
• Prepare, handle and cook food in line with hygiene standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock to keep shelves full and attractive.

Skills

Customer service

Team oriented

Flexible shifts

Cash handling

Job description

Show up with energy. Serve with heart. Make every shift count.

We're on the lookout for a reliable, customer-focused Customer Service Attendants to join our team at our Ipswich retail site in a CASUAL capacity. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in.

At Freedom Fuels, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.

What you'll do

• Must be available to cover a mix of weekend, late afternoon and overnight shifts.

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.

• Prepare, handle and cook food in line with hygiene and food safety standards.

• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

What you'll bring

• A genuine passion for customer service and a willingness to learn
• A positive, team-oriented attitude with great communication skills
• Flexibility to work a range of shifts, from early mornings through to mid-afternoons. The more flexibility you bring, the more opportunities you'll have.
• The ability to lift items up to 20 kg in line with safe work practices
• A warm, memorable presence that keeps customers coming back

Why you'll love it here

• Work close to home with shifts that suit your lifestyle
• Fuel and in-store discounts plus a great employee benefits platform
• A safe, supportive team environment where you're genuinely valued
• Real career pathways as we continue expanding across new markets

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products.

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.