Customer Service Attendants

Freedom Fuels; Fernvale; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Fuel discounts

Employee benefits platform

Job summary

Freedom Fuels in Fernvale is seeking casual Customer Service Attendants to join our retail team. If you enjoy helping customers, being on your feet, and keeping a store presentable, you’ll fit right in.

The role offers flexibility to work across nearby sites, with opportunities for broader experience and growth within the company. Responsibilities include delivering friendly service, handling transactions, preparing food to hygiene standards, and maintaining a clean, well-stocked store.

Qualifications

• Excellent customer service mindset and willingness to learn.
• Clear communication and positive team attitude.

Responsibilities

• Deliver friendly, exceptional customer service on every shift.
• Operate the checkout console and handle cash/card transactions accurately.
• Prepare and handle food in line with hygiene standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock to keep shelves full and store looking great.

Skills

Customer service

Communication

Job description

Show up with energy. Serve with heart. Make every shift count.

We're on the lookout for reliable, customer-focused Casual Customer Service Attendants to join our team at our Fernvale retail site. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in.

At Freedom Fuels, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.

A bit of flexibility goes a long way!

Our sites work as a network, and sometimes the best opportunities and the most variety come from being open to working across a couple of locations close to one another. You may be asked to work across a small number of sites within a reasonable distance, which means more shifts, a broader experience and the chance to connect with a wider team. If you're someone who adapts easily and enjoys a bit of variety in your day, you'll thrive here.

What you'll do

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.
• Prepare and handle food in line with hygiene and food safety standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

What you'll bring

• A genuine passion for customer service and a willingness to learn
• A positive, team-oriented attitude with great communication skills

Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have.

• The ability to lift items up to 20 kg in line with safe work practices
• A warm, memorable presence that keeps customers coming back

Why you'll love it here

• Work close to home with shifts that suit your lifestyle
• Fuel and in-store discounts plus a great employee benefits platform
• A safe, supportive team environment where you're genuinely valued
• Real career pathways as we continue expanding across new markets

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products .

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.