Customer Service Attendant

Freedom Fuels; Hatton Vale; On-site; AUD 30,000 - 34,000; Part time

Benefits offered by this job

Fuel discounts

Employee benefits platform

Career growth

Job summary

Freedom Fuels is seeking a reliable, customer-focused Customer Service Attendant to join our Hatton Vale site in a casual capacity. If you enjoy being on your feet, helping people and keeping the store looking sharp, you’ll fit right in.

You’ll cover a mix of weekend and varied shifts across nearby sites, operate the till, handle cash and card transactions, prepare and serve food, and keep the store clean and well-presented while rotating stock.

Qualifications

• Must be available to cover a mix of weekend, late afternoon and overnight shifts.
• Ability to operate the till and handle cash/card transactions accurately.
• Must be able to lift items up to 20 kg and stand for extended periods.

Responsibilities

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.
• Prepare, handle and cook food in line with hygiene and food safety standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

Skills

Customer service

Cash handling

Communication

POS system

Tools

POS system

Job description

Show up with energy. Serve with heart. Make every shift count.

We're on the lookout for a reliable, customer-focused Customer Service Attendant to join our team at ourHATTONVALE retail site in a CASUAL capacity. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in.

At Freedom Fuels, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.

A bit of flexibility goes a long way

Our sites work as a network, and sometimes the best opportunities and the most variety come from being open to working across a couple of locations close to one another. You may be asked to work across a small number of sites within a reasonable distance, which means more shifts, a broader experience and the chance to connect with a wider team. If you're someone who adapts easily and enjoys a bit of variety in your day, you'll thrive here.

What you'll do

Must be available to cover a mix of weekend, late afternoon and overnight shifts.

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.

Prepare, handle and cook food in line with hygiene and food safety standards.

• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

What you'll bring

• A genuine passion for customer service and a willingness to learn
• A positive, team-oriented attitude with great communication skills

Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have.

• The ability to lift items up to 20 kg in line with safe work practices
• A warm, memorable presence that keeps customers coming back

Why you'll love it here

• Work close to home with shifts that suit your lifestyle
• Fuel and in-store discounts plus a great employee benefits platform
• A safe, supportive team environment where you're genuinely valued
• Real career pathways as we continue expanding across new markets

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products .

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.