Customer Service & Admin Trainee (12-Month Program)

Gunnedah Shire Council; Gunnedah; On-site; AUD 26,000 - 51,000; Full time

Benefits offered by this job

MyLeave (extra 5 days per year)

Rostered Day Off (RDO)

Professional development

Job summary

Gunnedah Shire Council invites applications for a Business Administration Trainee – Customer Service in Gunnedah, NSW. The role is a 12-month traineeship commencing early 2027, with a 35-hour week and a 5-day deadline process. A Certificate III in Business is pursued during the traineeship.

You will provide customer service, process requests and payments, and support general administration tasks in a collaborative team. Training and progression opportunities are emphasised.

Qualifications

• Willing to undertake a Certificate III in Business.
• Demonstrated customer service and cash handling experience.
• Strong computer literacy and attention to detail.
• Excellent written and verbal communication, and teamwork.

Responsibilities

• Communicate with customers via phone, email and in person.
• Process customer service requests and payments.
• Undertake general administration duties as directed.

Skills

Customer service

Cash handling

Computer literacy

Attention to detail

Team player

Communication skills

Education

Certificate III in Business

Tools

Microsoft Office

Job description

Gunnedah Shire Council invites applications for a Business Administration Trainee – Customer Service in Gunnedah, NSW. The role is a 12-month traineeship commencing early 2027, with a 35-hour week and a 5-day deadline process. A Certificate III in Business is pursued during the traineeship.

You will provide customer service, process requests and payments, and support general administration tasks in a collaborative team. Training and progression opportunities are emphasised.