Customer Sales & Service - Repco Pakenham - Casual

Genuine Parts Company; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Attractive team member pricing across…

Job summary

Repco is hiring a Customer Sales & Service / Retail Assistant in Melbourne. You will help customers in-store, over the phone, and online, with a focus on friendly service and safe operations. A current driver’s licence is preferred for occasional deliveries. Weekend availability and flexible hours across the week are required.

Expect opportunities to improve showroom presentation, process stock, and work as part of a cooperative team. Training and career development are supported.

Responsibilities

• Provide excellent customer service in-store, over the phone, and online
• Maintain showroom presentation and merchandising standards
• Process stock, receive, dispatch, and store items
• Collaborate with the Repco team to support sales performance

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online. A current driver’s licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties. The successful candidate is required to be available to work weekends and be flexible with hours throughout the week. Flexibility in scheduling is essential to meet the needs of the business.

Key Focus

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture

Note, this role will require lifting, bending & climbing. We are open to receiving applications from people without industry knowledge.

Employee benefits

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific. To learn more about Repco, visit: www.repco.com.au or follow us on socials. GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.