Customer Sales & Service - Repco North Mackay - Full Time

Repco; Mackay Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing across all GPC AP

Industry award rates of pay, penalty 2

Employee reward & recognition programs

No late-night trading

Ongoing training & career development

Private FB group to keep in touch with

Job summary

Repco is seeking a Retail Assistant (Customer Sales & Service) to ensure a great shopping experience for customers in-store, over the phone and online. You will assist with stock, merchandising and maintain showroom standards while delivering friendly service.

The role supports a collaborative Repco team, requires lifting and climbing, and is framed by safety and customer-focused values. Training and career development are provided within a supportive environment.

Qualifications

• Strong customer service skills and a friendly approach
• Ability to work in a fast-paced retail environment

Responsibilities

• Provide great in-person, over-the-phone and online service to customers
• Maintain showroom presentation and merchandising standards
• Process stock – receive, dispatch and store
• Support a positive team culture and collaborate with Repco colleagues
• Role involves lifting, bending and climbing

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About The Role

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee Benefits Include

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.