Customer Sales & Service - Repco Dural - Casual

Repco; Dural; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

No late-night trading

Team member pricing across GPC AP

Industry award rates of pay; fortnight

Employee rewards & recognition

Job summary

Repco in New South Wales is seeking a friendly Retail Assistant to support customer sales and service across in-person, phone, and online channels. You will help maintain showroom standards, handle stock, and work with the team to deliver a positive customer experience.

The role involves lifting and bending as needed for stock management, with a focus on safety and team collaboration. Repco offers a supportive, inclusive environment and competitive, award-rate pay structures.

Qualifications

• Experience in delivering friendly and effective customer service across in-person, phone, and online channels.
• Ability to maintain showroom standards and merchandising.
• Capable of lifting, bending and climbing as part of stock handling and display setup.

Responsibilities

• Provide genuine service and create moments that matter for customers.
• Support sales performance through strong customer service.
• Maintain exceptional showroom presentation and merchandising standards.
• Process stock receive/dispatch/store and contribute to a positive team culture.

Skills

Customer service

Sales support

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

Retail Assistant (Customer Sales & Service)

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.