Customer Relationships Leader — Lending (North QLD)

Motion Asia Pacific Pty; Queensland; On-site; AUD 60,000 - 68,000; Full time

Job summary

Motion Asia Pacific Pty is recruiting a proactive, telephone-based consultant in Australia to turn broker applications and customer enquiries into funded deals. You’ll build relationships with brokers and customers, explain products clearly and move opportunities from first contact to funding.

The role emphasizes responsive service, logging interactions in the CRM, resolving blockers with credit and operations, and spotting upsell opportunities.

Qualifications

• Confidence making range of lending-related outbound calls.
• Warm, clear communication and a reliable approach to customer service.
• Resilience, energy and the discipline to work through a contact list and follow up consistently.

Responsibilities

• Handle inbound broker and customer calls and emails with clear answers and next steps.
• Coordinate with credit and operations to move applications through approval, contracts and funding.
• Log every call and outcome in the CRM and maintain accurate records.

Skills

Outbound calls

Customer service

CRM usage

Sales mindset

Tools

CRM software

Job description

Motion Asia Pacific Pty is recruiting a proactive, telephone-based consultant in Australia to turn broker applications and customer enquiries into funded deals. You’ll build relationships with brokers and customers, explain products clearly and move opportunities from first contact to funding.

The role emphasizes responsive service, logging interactions in the CRM, resolving blockers with credit and operations, and spotting upsell opportunities.