Customer-First Store Associate

Woolworths Group; Kembla Grange; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App for well-being resources

Generous leave policy

Job summary

Woolworths Group is seeking enthusiastic Team Members to support in-store operations and deliver friendly customer service. You will assist with stock, displays, and online order fulfillment while upholding safety policies and a welcoming shopping experience.

The role emphasizes a genuine interest in food and shopping, strong communication, adaptability, and a team-oriented approach to daily tasks in a busy retail environment.

Qualifications

• The candidate should have a genuine interest in food & shopping.
• Strong communication and interpersonal skills.
• Flexibility to adapt to change and work across shifts.
• Teamwork and collaboration with store colleagues.
• Respectful, caring approach in all customer and colleague interactions.

Responsibilities

• Greet and acknowledge customers and express appreciation for their visit.
• Follow store policies to maintain safety for customers and colleagues.
• Assist customers by answering questions and guiding them to products.
• Keep shelves stocked and store displays tidy for quick shopping.
• Shop for online customers and ensure timely order fulfillment.

Skills

Genuine interest in food & shopping

Strong communication

Flexibility

Teamwork

Respect & care in daily interactions

Job description

Woolworths Group is seeking enthusiastic Team Members to support in-store operations and deliver friendly customer service. You will assist with stock, displays, and online order fulfillment while upholding safety policies and a welcoming shopping experience.

The role emphasizes a genuine interest in food and shopping, strong communication, adaptability, and a team-oriented approach to daily tasks in a busy retail environment.