Customer Experience Team Member — Retail Store

Woolworths Group; Waverley Council; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Team discounts

Wellbeing app access

Flexible leave policy

Job summary

Woolworths Group is seeking Team Members to warmly greet customers, stock and display items, and assist online orders across our stores. You will be part of a friendly team delivering great shopping experiences in a dynamic retail environment.

Ideal candidates show a genuine interest in food and shopping, enjoy communicating with others, and thrive in a team setting. Flexibility and a customer‑first mindset are essential, with opportunities for growth within our extensive brand portfolio.

Qualifications

• Genuine interest in food and shopping.
• Excellent communication and interpersonal skills.
• Flexible and adaptable to change.
• Team player who works well with others.
• Treats everyone with respect and care.

Responsibilities

• Greet, acknowledge, show care and thank customers.
• Follow policies and procedures to keep everyone safe.
• Assist customers by answering questions or guiding them to products.
• Keep shelves stocked and tidy for a fast, easy shopping journey.
• Shop for online customers to ensure they receive what they need.

Skills

Customer service

Communication

Teamwork

Adaptability

Respect for others

Job description

Woolworths Group is seeking Team Members to warmly greet customers, stock and display items, and assist online orders across our stores. You will be part of a friendly team delivering great shopping experiences in a dynamic retail environment.

Ideal candidates show a genuine interest in food and shopping, enjoy communicating with others, and thrive in a team setting. Flexibility and a customer‑first mindset are essential, with opportunities for growth within our extensive brand portfolio.