Customer-First Retail Leader: Assistant Store Manager (12M)

dusk; Sydney; Hybrid; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus program

Employee Assistance Program (EAP)

Job summary

dusk Blacktown is seeking an Assistant Store Manager to support the Store Manager, lead with warmth, coach the team, and deliver exceptional customer experiences. You’ll help bring the brand to life through genuine connections in a welcoming store environment.

This 12-month fixed-term parental leave cover offers opportunities for growth, a monthly bonus program, recognition, and access to coaching and development pathways to help you thrive in a fast-paced retail setting.

Qualifications

• You're a confident and authentic retail leader with a natural knack for people.
• You inspire through action, not just words.
• You love creating moments of connection - big or small.
• You bring clarity, calm and a solutions focus to every shift.
• You're available across a flexible roster, including evenings and weekends.

Responsibilities

• Support day-to-day operations with purpose, care and attention to detail.
• Deliver heartfelt, customer-first experiences that reflect who we are.
• Bring out the best in your team through coaching, mentoring and feedback.
• Support store performance across sales, service and presentation.
• Champion our values and foster a culture of warmth, fun and collaboration.
• Ensure a safe, welcoming space for both customers and team members.

Skills

People leadership

Customer service

Coaching

Flexible roster

Job description

dusk Blacktown is seeking an Assistant Store Manager to support the Store Manager, lead with warmth, coach the team, and deliver exceptional customer experiences. You’ll help bring the brand to life through genuine connections in a welcoming store environment.

This 12-month fixed-term parental leave cover offers opportunities for growth, a monthly bonus program, recognition, and access to coaching and development pathways to help you thrive in a fast-paced retail setting.