Customer Experience Team Member

Woolworths Group; Sebastopol; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder App wellbeing resources

Flexible leave policy

Job summary

Woolworths Group in Australia is seeking Team Members to greet customers, stock shelves, and assist online orders across our stores. You will be part of a friendly, supportive team focused on delivering a great shopping experience daily.

You’ll contribute to a safe store environment, follow store procedures, and help customers locate products while delivering excellent service. A strong team ethos and flexibility are essential for success.

Qualifications

• You have a genuine interest in food & shopping.
• You enjoy communicating and interacting with others.
• You embrace being flexible and can easily adapt to change.
• You love working as part of a team to achieve common goals.
• You treat everyone with respect and care.

Responsibilities

• Greet, acknowledge, show care and thank our customers for shopping at Woolies.
• Stick to our policies and procedures to ensure we keep ourselves, each other and our customers safe including looking out for and reporting any hazards.
• Help our customers by answering their questions or taking them to products they are looking for throughout their shopping journey.
• Ensuring our shelves are fully stocked and tidy to enable a fast and easy shopping journey.
• Shopping for our online customers, ensuring that they receive what they need.

Skills

Communication

Teamwork

Flexibility

Customer focus

Respect & care

Interest in food & shopping

Job description

Woolworths Group in Australia is seeking Team Members to greet customers, stock shelves, and assist online orders across our stores. You will be part of a friendly, supportive team focused on delivering a great shopping experience daily.

You’ll contribute to a safe store environment, follow store procedures, and help customers locate products while delivering excellent service. A strong team ethos and flexibility are essential for success.