Retail Customer Experience Associate

Woolworths Group; City Of Albany; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Team discounts

Wellbeing resources via Sonder App

Generous leave policy

Job summary

Woolworths Group in Australia is seeking enthusiastic Team Members to join our store teams. You will help with stock, displays, and online order picking, and be the friendly face customers see as they leave.

Key duties include greeting customers, keeping shelves tidy, answering questions, and ensuring safety by following our policies. You’ll be part of a team that supports each other and delivers great service.

Qualifications

• Strong customer service orientation and a friendly attitude.
• Clear communication and ability to help customers efficiently.
• Willingness to adapt to changing store needs and tasks.

Responsibilities

• Greet, acknowledge, and thank customers for shopping at Woolworths.
• Follow policies to maintain safety and report hazards.
• Assist customers by answering questions and guiding them to products.
• Keep shelves stocked and tidy for a smooth shopping experience.
• Shop for online customers and ensure accurate order fulfillment.

Skills

Customer service

Communication

Teamwork

Flexibility

Safety awareness

Job description

Woolworths Group in Australia is seeking enthusiastic Team Members to join our store teams. You will help with stock, displays, and online order picking, and be the friendly face customers see as they leave.

Key duties include greeting customers, keeping shelves tidy, answering questions, and ensuring safety by following our policies. You’ll be part of a team that supports each other and delivers great service.