Customer Experience Specialist - Spirits & Storytelling

Dan Murphy's; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Exclusive discount card

Discounts at Woolworths, Woolies and B

Wellbeing Support (EAP)

Career growth within Dan Murphy’s/Ende

Job summary

Dan Murphy’s is seeking a Customer Assistant to create memorable in-store experiences focused on product discovery and great customer service. Join a spirited team across 270+ stores, sharing passion for drinks and helping customers enjoy moments with friends and family.

You will stock shelves, tell product stories, and adhere to responsible service guidelines while bringing your authentic self to a diverse, inclusive workplace within the Endeavour Group.

Qualifications

• Customer-focused with passion for people.
• Ability to work autonomously and in a team.
• Good availability to work across key customer hours.
• Thirst for knowledge and excitement to discover something new every day.
• Desire to grow within a business and reach your potential.

Responsibilities

• Provide memorable in-store experiences centered around product discovery.
• Stock shelves and keep displays tidy to showcase Dan Murphy’s products.
• Tell stories about products to help customers make informed choices.
• Adhere to responsible service of alcohol guidelines.
• Be authentic and contribute to a diverse, inclusive team culture.

Job description

About The Role

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

About The Role

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self. Diversity is what makes our culture here at Dan’s
  
  

The YOU

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential
  
  

How We Take Care Of Our PEOPLE

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.