Customer Experience Associate — Create Memorable Moments

Dan Murphy's; Melbourne; On-site; AUD 32,000 - 40,000; Full time

Benefits offered by this job

Exclusive discount card

Discounts at Woolworths

Wellbeing support

Job summary

Dan Murphy’s in Melbourne is seeking a Customer Assistant who will help customers with product discovery and create memorable in-store experiences. You’ll stock shelves, engage customers through storytelling, and ensure responsible service of alcohol. Join a team that values authenticity, diversity, and community contribution.

We offer opportunities to grow within Dan Murphy’s and the Endeavour Group, with a focus on delivering great times and customer satisfaction every day.

Qualifications

• Passionate about people and creating memorable customer experiences.
• Ability to work autonomously and in a team.
• Good availability to work across key customer hours.
• Thirst for knowledge and excitement to discover something new daily.
• Desire to grow within Dan Murphy's and Endeavour Group.

Responsibilities

• Leave your mark on our customers by providing memorable in-store experiences centered around product discovery.
• Stock shelves and maintain product availability.
• Bring products to life through storytelling and engagement.
• Adhere to responsible service of alcohol guidelines.
• Be your authentic self and contribute to an inclusive culture.

Job description

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self. Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

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