Customer Experience Specialist – Home Improvement

Bunnings; Sydney; On-site; AUD 33,000 - 46,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm

OnePass membership

100+ exclusive team member benefits

12 weeks paid parental leave

Festive gifts and cafe discounts

Career development opportunities

Job summary

Bunnings in Australia is hiring for a full-time retail team member to deliver exceptional customer service, stock handling, and checkout support. The role emphasizes a friendly store experience and helpful product advice to turn DIY dreams into realities.

Ideal candidates are energetic, ready to learn about products, and comfortable working across store areas with flexible hours, including late nights and weekends. Join a vibrant, inclusive team that values growth and community impact.

Qualifications

• Customer experience passion with energy and enthusiasm.
• Ability to connect and confidently interact with customers.
• Willingness to learn about products and services and assist across store areas.
• Act with integrity and safety, delivering your best.
• Flexibility to work late nights, early mornings and weekends.
• Interest in a horticulture environment; knowledge is helpful but not required.

Responsibilities

• Provide customers with the best experience across the store.
• Manage stock efficiently while keeping the workspace clean and tidy.
• Serve customers with a smile at checkout.
• Join a supportive, inclusive team that makes a difference and has fun.

Job description

Bunnings in Australia is hiring for a full-time retail team member to deliver exceptional customer service, stock handling, and checkout support. The role emphasizes a friendly store experience and helpful product advice to turn DIY dreams into realities.

Ideal candidates are energetic, ready to learn about products, and comfortable working across store areas with flexible hours, including late nights and weekends. Join a vibrant, inclusive team that values growth and community impact.