Customer Experience Associate – Storytelling & Discovery

endeavour group careers; Melbourne; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Discount card

Discounts at Woolworths/BIG W

Employee wellbeing support

Job summary

Dan Murphy’s Parkdale in Melbourne is looking for a friendly Customer Assistant to help customers with product discovery, stock shelves, and share engaging stories that bring our drinks to life while upholding responsible service of alcohol.

This casual role offers flexible hours across key customer times, a welcoming team culture, and access to exclusive employee benefits within the Endeavour Group, including discount cards and wellbeing support as you grow with the Dan Murphy’s family.

Qualifications

• Provide friendly, proactive customer service and assist customers with questions or product needs.
• Assist customers in product discovery and selection to enhance shopping experience.
• Maintain a clean, organized store environment with attention to stock levels and presentation.
• Uphold responsible service of alcohol guidelines and store safety policies.
• Be approachable and authentic, contributing to a diverse and inclusive team culture.

Responsibilities

• Deliver memorable in-store experiences centered on product discovery.
• Stock shelves and ensure products are neatly displayed and replenished.
• Share engaging product stories to highlight features and benefits of Dan Murphy’s drinks.

Skills

Customer service

Job description

Dan Murphy’s Parkdale in Melbourne is looking for a friendly Customer Assistant to help customers with product discovery, stock shelves, and share engaging stories that bring our drinks to life while upholding responsible service of alcohol.

This casual role offers flexible hours across key customer times, a welcoming team culture, and access to exclusive employee benefits within the Endeavour Group, including discount cards and wellbeing support as you grow with the Dan Murphy’s family.