Customer Experience Associate: Drinks & Storytelling

Dan Murphy's; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Staff discount

Wellbeing support

Job summary

Dan Murphy's Mulgrave is seeking a Customer Assistant to help create memorable in-store experiences and connect customers with our drinks range through product discovery and storytelling. You’ll stock shelves and contribute to great service standards.

We value autonomy and teamwork, offer staff discounts across Endeavour Group brands, wellbeing support, and opportunities to grow within a vibrant retail culture. Availability across key customer hours is preferred.

Qualifications

• Customer service experience in retail
• Ability to work autonomously and in a team
• Availability to work across key customer hours
• Interest in drinks and storytelling

Responsibilities

• Leave your mark on customers by providing memorable in-store experiences centered around product discovery
• Stock shelves and keep products facing and organized
• Bring products to life through storytelling with customers
• Adhere to responsible service of alcohol guidelines
• Be authentic and contribute to a diverse, inclusive culture

Skills

Customer service

Stocking shelves

Storytelling

Alcohol service compliance

Autonomy

Job description

Dan Murphy's Mulgrave is seeking a Customer Assistant to help create memorable in-store experiences and connect customers with our drinks range through product discovery and storytelling. You’ll stock shelves and contribute to great service standards.

We value autonomy and teamwork, offer staff discounts across Endeavour Group brands, wellbeing support, and opportunities to grow within a vibrant retail culture. Availability across key customer hours is preferred.