Cultural Employment Pathways Mentor

Worldview Foundation; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Worldview Foundation in Fyshwick, ACT is seeking a Cultural Employment Pathways Mentor to provide culturally safe personal mentoring and practical workplace leadership for at-risk Indigenous young men.

You will deliver coaching, set goals, coordinate with partners, support wellbeing, and help participants progress into employment, training or further education while maintaining a trauma-informed environment.

Qualifications

• Relevant qualification in community services, youth work, Indigenous studies, employment services, mental health, counselling, or related field.
• Demonstrated experience working with Indigenous communities and young people is essential.
• Demonstrated leadership or supervisory experience is essential.
• Current driver’s licence and capacity to travel as required.
• Knowledge of Microsoft 365 applications, including Word, Excel, Outlook and Teams.
• Current Blue Card (Working with Children Check), or willingness and ability to obtain it before commencement.
• Aboriginal and Torres Strait Islander Mental Health First Aid Certificate, or willingness to obtain it.
• National Police Check and any other screening required for the position.

Responsibilities

• Provide culturally safe personal mentoring to Indigenous young men.
• Coaching and supervision across practical activities in a trauma-informed environment.
• Coordinate with Worldview Program Manager ACT, warehouse staff, training providers and employers.
• Develop individual goals and action plans with participants and review progress.
• Support participants with resumes, job applications and interview preparation.
• Engage employers and community partners to create opportunities and resolve barriers.

Education

Relevant qualification in community services, youth work, Indigenous studies, employment services, mental health, counselling, or related field

Job description

Employment Type: Permanent Full Time

Reports to: WorldviewProgram Manager ACT

Location: Fyshwick, ACT 2609

Who We Are

Worldview Foundation was founded in 2018 with a mission to overcome intergenerational disadvantage for First Nations people through holistic life and employment pathway programs. We believe that understanding, respecting and integrating multiple worldviews leads to better decisions and stronger social outcomes. We draw particularly on the knowledge of Elders, First Nations community leaders and subject-matter experts, and respect all worldviews in helping people reach their full potential.

Role Purpose

The Cultural Employment Pathways Mentor combines culturally safe personal mentoring with practical workplace leadership. The role supports at-risk Indigenous young men to address barriers, strengthen cultural identity, become work-ready and progress into sustainable employment, training or further education.

Working alongside participants each day, the Mentor provides clear work direction, coaching and supervision across practical activities while maintaining a safe, respectful, productive and trauma-informed environment. The role is a trusted link between participants, the Worldview Foundation Program Manager ACT, Warehouse Supervisors and staff, training providers, job service providers, employers and community services.

Success in this role you will see

Cultural support and participants wellbeing

• Build trusted, culturally safe relationships with participants and provide consistent individual and group mentoring.
• Deliver structured life, success and employment coaching that strengthens confidence, accountability, resilience and self-determination.
• Support participants to identify and address barriers relating to culture and wellbeing, relationships, housing, budgeting and finances, alcohol and other drugs, life skills, transport, justice involvement and personal development.
• Develop and regularly review individual goals and action plans in collaboration with participants and the Worldview Program Manager.
• Recognise signs of distress or heightened risk, respond within professional boundaries, follow escalation procedures and connect participants with appropriate specialist or crisis services.
• Promote connection to culture, community, Elders and positive role models, consistent with participant choice and local cultural protocols.
• Assess participant work-readiness and help develop realistic employment, training and career pathways.
• Coordinate access to tickets, licences, accredited training, work experience and job-readiness supports.
• Assist participants with resumes, applications, interview preparation, workplace communication and understanding employer expectations.
• Engage employers, employment services, training organisations and community partners to create opportunities and resolve pathway barriers.
• Support participants through transition into employment and contribute to structured post-placement mentoring and employer liaison.
• Deliver or co-facilitate relevant workshops, toolbox talks and group activities.

Program coordination, compliance and reporting

• Maintain timely, accurate and confidential participant case notes, attendance records, action plans, referrals, outcomes and other required information in Worldview’s CRM and program systems.
• Contribute to program planning, coordination, participant reviews and case-conferencing with the Program Manager and relevant partners.
• Monitor progress against individual and program outcomes and promptly identify risks, gaps or emerging support needs.
• Assist with internal, contractual and stakeholder reporting, including evidence of participation, training, employment and retention outcomes.
• Ensure activities comply with Worldview policies, funding requirements, privacy, safeguarding obligations, and relevant legislation.
• Use organisational technology, equipment and resources responsibly and support continuous improvement in program delivery.

Who You Are

• Demonstrated ability to coach and engage Indigenous young men experiencing multiple or complex barriers.
• Strong cultural capability and an understanding of culturally safe, trauma-informed, strengths-based and person-centred practice.
• Demonstrated team leadership or supervisory experience in a practical workplace, employment program, community service or comparable environment.
• Ability to set expectations, organise work, coach performance and maintain a balance between participant wellbeing, learning, safety and productivity.
• Highly developed communication, rapport-building, conflict-resolution and stakeholder-engagement skills.
• Sound judgement, emotional resilience and ability to remain calm and professional in high-pressure situations.
• Good administrative and written communication skills, including accurate case notes and outcome reporting.

Qualifications and Requirements

• Relevant qualification in community services, youth work, Indigenous studies, employment services, mental health, counselling, business operations, leadership or a related field is desirable; equivalent relevant experience will be considered.
• Demonstrated experience working with Indigenous communities and young people is essential.
• Demonstrated leadership or supervisory experience is essential.
• Current driver’s licence and capacity to travel as required.
• Knowledge of Microsoft 365 applications, including Word, Excel, Outlook and Teams.
• Current Blue Card (Working with Children Check), or willingness and ability to obtain it before commencement.
• Aboriginal and Torres Strait Islander Mental Health First Aid Certificate, or willingness to obtain it.
• National Police Check and any other screening required for the position.

What we care about:

• Doing the Right Things for the Right Reason
• Be Adventurous, Active, Creative and Irrepressible
• Move the Rocks
• See Around Corners

At Worldview Foundation, we know our team members are our greatest asset. That’s why we’ve designed an Employee Value Proposition (EVP) focused on recognition, development, and celebration.

Celebrate Milestones

Your birthday and workplace anniversaries are more than dates on the calendar—they're opportunities for us to celebrate you! Expect personalised recognition, surprises, and events to make your special day unforgettable.

Grow and Develop

We’re committed to your professional and personal growth. Enjoy access to continuous training programs, workshops, and certifications to take your career to new heights.

A culture of appreciation thrives here. Our peer-to-peer recognition platform ensures your hard work and contributions are acknowledged and celebrated by colleagues at all levels.

Employee Assistance Program

We provide access to a confidential Employee Assistance Program (EAP), LifeSkills Australia, offering professional counselling and wellbeing support to employees and their immediate family members to help them stay healthy, supported, and at their best—both at work and at home.

We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples.