CSE Officer

Transport for NSW; Canberra; Hybrid; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

Transport for NSW is seeking a dedicated coordinator to support Community and Stakeholder Engagement with a focus on engagement activities, procurement, records, reporting and workforce coordination. The role emphasizes accurate, timely and customer-focused delivery across a dynamic environment.

The position offers hybrid working arrangements with Parkes as the preferred location and consideration of other locations in the Western Region.

Qualifications

• Engagement, organisational and coordination skills from office/admin/community engagement roles.
• Ability to balance operational and engagement responsibilities and ensure accuracy across systems.
• Experience supporting community engagement activities in fast-paced environments.

Responsibilities

• Coordinate engagement activities, procurement, record keeping, reporting and workforce coordination.
• Support engagement delivery across the branch with timely, accurate documentation.
• Identify and implement improved processes for coordinating engagement activities in a high-volume setting.

Skills

Engagement coordination

Administrative support

Procurement support

Record keeping

Reporting

Education

Experience in administrative/community engagement environments

Tools

MS Office

Documentation systems

Job description

Your career path could surprise even you, there's so much variety.

Here’s your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you’ve imagined.

In this role, you’ll:

• Working as part of a team delivering effective and efficient coordination, operational and engagement support to Community and Stakeholder Engagement (CSE) teams across Transport for NSW.
• This role will see you support engagement activities, procurement, record keeping, reporting and workforce coordination, enabling smooth, compliant and customer and community focused operations across the branch while contributing to accurate, timely and well coordinated engagement delivery.
• You will support improved ways of coordinating engagement activities and operational processes in a dynamic, high volume environment with multiple systems, competing priorities and diverse stakeholders.

This is a permanent full-time role with hybrid working arrangements. Parkes is the preferred location, with other suitable locations across the Western Region also considered.

Please see the role description and Information Pack for more information.

About you

Your engagement, organisational and coordination skills formed across professional office, administrative or community engagement environments will see you excel in balancing operational and engagement responsibilities, maintaining accuracy and compliance across systems, and supporting high quality engagement delivery, bringing structured processes and reliable support to lead to timely, consistent and customer focused outcomes.

You’re recognised as a dependable and detail focused contributor, skilled at coordinating logistics, maintaining records and preparing documentation, and experienced in supporting community engagement activities within complex, fast paced environments.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Applications close 11:59 PM Thursday 5 November 2026

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

#LI-Hybrid