CRM Specialist (HubSpot)

Micromine Pty Ltd.; City of Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Free gym membership

Discounted private health insurance

12 weeks paid parental leave

Job summary

A leading mining software company is seeking a HubSpot CRM Specialist to join the Business Applications team in Brisbane. This role involves operational ownership and enhancement of the HubSpot platform, collaborating closely with Commercial Operations, Sales, and Marketing teams. The ideal candidate will possess strong experience with HubSpot, a robust understanding of CRM data structures, and analytical problem-solving skills. Benefits include remote work options, parental leave, and a supportive team culture.

Qualifications

• Strong experience administering/managing HubSpot.
• Strong understanding of CRM data structures, lifecycle management, and automation.
• Experience translating business requirements into CRM workflows.

Responsibilities

• Implement platform improvements aligned with governance standards.
• Gather, refine, and translate business requirements into HubSpot solutions.
• Maintain high-quality CRM data structures and monitor data quality.

Skills

HubSpot administration

CRM data structures

Analytical skills

Problem-solving skills

Job description

About Us

Founded nearly 40 years ago, Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries, we are one of the world's premier mining software companies; our technology is used in all corners of the globe.

What We Offer

An established multinational business, growing fast, with great benefits:

• High growth company providing growth opportunities for our people
• Work from home (WFH) and flexibility options to balance work and home life
• 12 weeks paid parental leave – primary and secondary carers
• Free gym membership
• Employee Assistance Program for you and your family
• Social Connection and Responsibility Program
• Discounted private health insurance
• Novated leasing
• The opportunity to work across both the Mining and Technology sectors
• An engaging team culture and a modern office withinBrisbane's CBD

About The Opportunity

Micromine is seeking a HubSpot CRM Specialist to join our Business Applications team in Perth.

Reporting to the Platforms Lead, this role is responsible for the operational ownership, delivery, and continuous improvement of Micromine’s HubSpot platform.

This is not simply a system administration role. You will work closely with Commercial Operations, Sales, Marketing, and Customer Success teams to translate business requirements into scalable HubSpot solutions, prioritising improvements that support lead management, revenue operations, and customer engagement across our global business.

• Implement platform improvements and enhancements aligned with governance standards and approved designs.
• Work with Commercial Operations and cross-functional teams to gather, refine, and translate business requirements into effective HubSpot solutions.
• Provide guidance on platform capabilities and best-practice approaches.
• Maintain high-quality CRM data structures, monitor data quality, and resolve platform issues impacting operations or reporting.
• Manage permissions, access controls, and platform standards to ensure HubSpot remains secure, compliant, and maintainable.

About You

You are a technically capable CRM professional who enjoys working at the intersection of systems, business process, and commercial operations.

Other key skills, experience, and qualifications:

• Strong experience administering / managing HubSpot.
• Strong understanding of CRM data structures, lifecycle management, permissions, and automation.
• Experience translating business requirements into CRM workflows, automation, and system configuration.
• Experience working within structured change control, documentation, or SDLC environments.
• Strong analytical and problem-solving skills with the ability to balance business needs, governance, and system stability.

Next Steps

If you are looking to shape the future direction of technology in the industry, we encourage you to apply for this exciting opportunity.

To learn more or apply, visit our website at www.micromine.com.

Micromine is dedicated to fostering a diverse and inclusive work environment, and we welcome applicants from a variety of backgrounds to apply.