Crm Officer

MYKEY People; Launceston; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Bonus leave days

Discounted health insurance

Job summary

This full-time role requires a minimum of three years of clinical experience, strong communication skills and the ability to work independently in a collaborative setting. The position is based in Tasmania’s main communities with supportive professional development opportunities.

Qualifications

• Commitment to CatholicCare Tasmania values and the Archbishop’s Charter.
• Minimum of three years of clinical experience in family/relationship counselling.
• Experience in relationship and family counselling, including work with children or young people.

Responsibilities

• Provide focused psychological strategies to individuals with mild to moderate mental health issues.
• Counsel couples experiencing relationship issues or separation.
• Deliver parenting skills and education sessions; provide family counselling.
• Work with individual children and young people; offer timely counselling for EAP clients.

Skills

Relationship counselling

Family counselling

Group work facilitation

Verbal communication

Written communication

Independent work

Education

Clinical qualification in psychology/social work

Tools

Microsoft 365

Client management systems

Job description

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Family and Relationship Counselling Program – Family and Relationship Counsellor

Status: Full-time contract until 30th June 2027

The Family and Relationship Services (FARS) Program is funded by the Australian Governments Department of Social Services, with the expectation that CatholicCare Tasmania will also apply a fee for service policy to clients, according to DSS Guidelines. CatholicCare Tasmania, as a Child Inclusive Agency, is committed to working in the best interests of young people.

The program aims to assist all families, couples, individuals and children though we prioritize those most disadvantaged or at risk. The program provides counselling, group work, mediation/support of for separated families, specialised family violence interventions, family law counselling, and family relationship skills and training.

Summary of Role

Our Personal, Family and Relationship Counselling Program focuses on the individual client whilst holding in mind a purposeful approach to building capacity and improving relationships with key people in the client’s life.

As a Family and Relationship Counsellor, you will work with individuals across the lifespan with a broad range of presenting issues and this may include: providing a range of focused psychological strategies to individuals experiencing mild to moderate mental health issues; working with couples experiencing relationship issues or seeking to separate; providing parenting skills and education sessions; family counselling; working with individual children and young people; and/or timely counselling for our EAP clients.

About You

• Commitment to the vision, mission and values of CatholicCare Tasmania as informed by the Archbishop’s Charter; and a broad understanding of the operation of the Catholic Church in Tasmania.
• Detailed knowledge of issues impacting children, young people and their families, family violence issues, including a comprehensive understanding of impacting issues such as mental health, substance abuse and poverty, with a minimum of three years of clinical experience.
• Demonstrated experience and training in relationship and family counselling, which may include working with children individually.
• Demonstrated experience in developing, facilitating and evaluating group work programs.
• Demonstrated high-level verbal and written communication skills.
• Proven ability to work independently and within a multi-disciplinary team environment and network effectively, including resourcefulness and organisation skills.

What We Offer

• Salary packaging to increase your take-home pay
• Up to four bonus leave days per year
• Be part of an organisation committed to compassion, service, and community well-being
• Discounted Health Insurance options
• Opportunities for professional development

To apply: Please submit your resume and responses to the selection criteria, detailing your experience, skills, and knowledge in relation to the key accountabilities outlined in the Position Description.

Please note: Only applications that address the selection criteria will be considered.

Selection Criteria:

• Commitment to the vision, mission and values of CatholicCare Tasmania; and a broad understanding of the operation of the Catholic Church in Tasmania. Demonstrated knowledge of family violence issues, including a good understanding of impacting issues such as mental health, substance abuse and poverty.
• Demonstrated experience and training in relationship and family counselling, including work with children or young people individually.
• Demonstrated experience in developing, facilitating and evaluating group work programs.
• Proven ability to work within a team environment and network effectively, including resourcefulness and organisation skills.
• Demonstrated high-level verbal, written communication skills and use of technology, including Microsoft 365 applications and client management systems.

CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports a family friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence their registration to Work with Vulnerable People and Police Check as part of the recruitment process.