Critical Infra Ops Technician – Data Centre

Amazon Web Services; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Learning & development - AWS training

Health, income protection and life ins

Military differential pay

Employee Assistance Program

Family-building benefit

Amazon Extras & employee discount

Job summary

Amazon Web Services in Melbourne is seeking a Data Centre Engineering Operations Technician to safeguard and optimise national-scale infrastructure. You will manage maintenance across power and cooling systems, drive performance reports, and support new facility build-outs.

The role emphasizes hands-on electrical and mechanical expertise, incident response, and collaboration with cross-functional teams to ensure uninterrupted service for thousands of customers.

Qualifications

• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls).
• Valid and active Driver's Licence.
• Ability to cover 24/7 shift rotations.
• Australian citizen with ability to hold or be eligible to obtain an Australian Government Security Clearance and complete an Organisational Suitability Assessment.
• Knowledge of concepts and interaction of service management systems (problem and change) (preferred).
• Degree or technical certification (Military or Trade school) (preferred).

Responsibilities

• Own the operational excellence of critical infrastructure by reviewing and managing routine and corrective maintenance across switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
• Establish performance benchmarks and conduct deep analyses, preparing reports that drive continuous improvement across facility operations.
• Contribute to design, implementation, commissioning, and build-out when new facilities come online.
• Develop and implement projects that push the boundaries of capacity, efficiency, sustainability, and reliability.
• Take ownership of facility assets, managing infrastructure and inventory with precision and accountability.
• Coordinate contractors and vendors on-site, ensuring every piece of work meets established practices, procedures, and local legislation.
• Collaborate with business leaders to optimise plant safety, performance, and efficiency across the operation.
• Act as first responder to incidents.
• Become subject matter expert for the facility.

Skills

Mechanical systems knowledge

Driver's license

Shift work

Security clearance eligibility

Education

Degree or technical certification

Job description

Amazon Web Services in Melbourne is seeking a Data Centre Engineering Operations Technician to safeguard and optimise national-scale infrastructure. You will manage maintenance across power and cooling systems, drive performance reports, and support new facility build-outs.

The role emphasizes hands-on electrical and mechanical expertise, incident response, and collaboration with cross-functional teams to ensure uninterrupted service for thousands of customers.