Crewing Officer

Qantasgroup; Melbourne; In loco; AUD 70.000 - 95.000; Part-time

Vantaggi offerti da questo lavoro

World-class staff travel program

Staff travel discount

Descrizione del lavoro

Jetstar Operations Control Centre (JOCC) in Docklands, Melbourne, seeks a Crewing Officer to ensure daily flight crewed in compliance with CASA and company policies.

You'll work a 24-hour rotating shift in a fast-paced team, coordinating crew rosters, accommodations and transport while liaising with Training and Crew Planning. Jetstar offers exclusive staff travel benefits and a dynamic aviation environment.

Competenze

• Experience or knowledge of airline, transport or logistics operations is preferred.
• Ability to work in a fast-paced, team-based operational environment.
• Strong time management and communication skills.

Mansioni

• Ensure all flights have sufficient crew in response to changes in crew availability and schedule variations.
• Ensure rosters and duties comply with rostering limitations and CASA legislation.
• Monitor day-to-day operations to optimise daily operational integrity.
• Liaise with Training to ensure flight crew training requirements are met.
• Notify crew of roster changes in a timely manner.
• Manage accommodation and transportation for crew movements.
• Ensure reports and support functions are actioned per policy.
• Coordinate with government/airport departments on required documentation.
• Book and ticket crew traveling as passengers on flights.
• Maintain relationships with Crew Planning Department and Regional Base Managers.
• Maintain Crew Schedule Integrity.

Conoscenze

Airline operations

Teamwork

MS Office (Excel)

Customer focus

Time management

Verbal & written communication

Strumenti

Microsoft Office (Excel)

Sabre Rocade

Descrizione del lavoro

Play a key role in keeping Jetstar flying by ensuring our daily operation is safely and effectively crewed Enjoy the flexibility of 24/7 shift work in our Jetstar Operations Control Centre (JOCC) Multiple fixed-term opportunities based at our Headquarters in Docklands Take off with exclusive employee benefits, including our world-class staff travel program Jetstar's Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics compliance and safety relating to daily movements of our aircraft, team members and passengers. As the Crewing Officer you will maintain the integrity of Jetstar's "Day of Operations" flying program by ensuring Jetstar complies with regulatory, company, and industrial requirements for all tech & cabin crew. Reporting to the Manager Crewing Operations & Planning, you will work as part of an energetic and experienced team to ensure all flights are crewed on a daily basis in compliance with the requirements of the Company Operations Manuals and applicable CASA legislation.

Your key responsibilities will include:

• Ensure all flights have the sufficient crew complement in response to changes in crew availability and daily operational schedule variations
• Ensure all rosters and allocated duties / changes comply with rostering limitations and all applicable CASA legislation
• Monitor the day-to-day Operations and ensure all Crew Movements are maintained in accordance with CASA and Company requirements to optimise the Daily Operational Integrity
• Liaise with the Training team to ensure all Flight crew training requirements are achieved
• Ensure all crew are notified of any changes to their published roster in a timely manner
• Manage accommodation and transportation for crew movements
• Ensure all reports and support functions are actioned as per company and departmental policy
• Ensure all Government and Airport Departments (i.e. Immigration, Customs and Handling Agents) nationally and internationally are kept up to date with all relevant documentation
• Ensure all crew that are travelling as a passenger are booked and ticketed on their respective flights
• Maintain a working relationship with Crew Planning Department and all Regional Base Managers
• Maintain Crew Schedule Integrity

To be considered for this role, ideally you'll have:

• Experience or knowledge of airline, transport or logistics operations is preferred, but not essential.
• Experience working in a fast-paced, team-based operational environment.
• Ability to work effectively under time, operational and cost pressures.
• Proficiency in Microsoft Office, including Excel.
• Knowledge of Sabre Rocade (desirable).
• Flexibility to work a 24-hour rotating shift roster.
• Strong customer focus and interpersonal skills, with the ability to build effective working relationships.
• Adaptability and a willingness to embrace change in a dynamic environment.
• Initiative and sound judgement, with a focus on efficiency and productivity.
• Strong time management, verbal and written communication skills.

Benefits & perks

• Take off with exclusive employee benefits, including our world-class staff travel program.
• Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Your life at Jetstar is unlike any other

Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicki r. At Jetstar, you've got the opportunities to grow and elevate your career.

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together - We can't wait to hear from you.

Applications close: Sunday 8th November 2026.