Credit Controller

Vela APX; City of Brisbane; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus Scheme

Group Superannuation Plan

Employee Referral Scheme

Share Purchase Plan

EAP

Job summary

Vela APX, Brisbane-based, seeks a dedicated Credit Controller to help protect cash flow and minimize bad debt in a fast-paced financial environment.

You will manage end-to-end credit control, daily payment allocations, reconciliations, statements, and automated reminders, building strong customer relations and providing regular reporting to stakeholders.

Qualifications

• Finance background advantageous.
• Experience in Credit Control or AR in a professional environment.
• Proficient in Excel and Microsoft Office.
• Experience with Netsuite or Microsoft Dynamics 365.
• Strong written and verbal communication skills.
• Solid understanding of AR principles.

Responsibilities

• Customer payment allocation and processing.
• Contacting customers to resolve payment issues and increase collections while maintaining relationships.
• Providing tailored updates and high-level summary reports for stakeholders.
• Logging all collection activity in the Credit Collection system in real-time.
• Ensuring compliance with credit policies and payment terms.
• Investigating and troubleshooting issues with invoices and customer payments in the AR Ledger data, then guiding resolution.
• Joining regular accounts receivable ledger reviews and following up on actions.
• Escalating overdue debts to senior management as required.
• Notifying teams if a customer enters administration and assisting with claims processes.
• Performing account reconciliations and resolving invoice discrepancies promptly.

Skills

Excel

Accounts Receivable

Credit Control

Communication

Dynamics 365

Tools

Netsuite

Microsoft Dynamics 365

Job description

This is a fantastic opportunity for someone who thrives on building relationships, maintaining accuracy, and driving results in a fast-paced financial environment.

You will be responsible for protecting cash flow and minimising bad debt exposure by managing end-to-end credit control. This includes daily customer payment allocations, account reconciliations, generating statements and invoices as required, and overseeing automated payment reminders.

You will build and maintain strong customer relationships, taking a proactive approach to debt collection that balances persistence with professionalism and a positive customer experience. You will also maintain oversight of overdue debt across each business in your portfolio, providing essential reporting and recommendations.

Key Responsibilities:

• Customer payment allocation and processing
• Contacting customers to resolve payment issues and increase collections while maintaining strong relationships
• Providing tailored updates and high-level summary reports for relevant stakeholders
• Logging all collection activity in the Credit Collection system in real-time
• Ensuring compliance with credit policies and payment terms
• Investigating and troubleshooting issues with invoices and customer payments in the AR Ledger data, then providing guidance to resolve the issue
• Joining regular accounts receivable ledger reviews and follow up on agreed actions
• Escalating unaddressed or high-value overdue debts to senior management as required
• Notifying relevant teams if a customer enters administration and assist with claims processes
• Performing account reconciliations and resolve invoice discrepancies promptly

What We're Looking For:

• Background in finance is advantageous
• Proven Credit Control or Accounts Receivable experience within a professional environment
• Proficient in Excel and other Microsoft suite
• Experience With Netsuite or Microsoft Dynamics 365 highly favoured
• Excellent written, verbal and interpersonal communication skills
• Solid understanding of accounts receivable and related principles
• Experience with undertaking reconciliations of accounts receivable ledgers on disputed accounts
• Commitment to excellence, innovation and continuous improvement

About the company

Vela APX is one of the operating groups of Constellation Software Inc. CSI is listed on the Toronto Stock Exchange (CSU) and acquires, manages, and builds industry-specific software companies across the globe, providing them with strategic guidance and financial security. Headquartered out of Brisbane, Vela APX provides finance, HR, payroll and administrative support to our growing number of software companies across Australia, New Zealand, India, UK, Japan, US and Singapore.

Why Join Vela APX?

At Vela APX, we believe in taking care of our team. Here are some of the perks and benefits awaiting you:

• Enjoy work-life balance with our hybrid working arrangements
• Unlock opportunities for professional development and growth
• Access a variety of benefits including Bonus Scheme, Group Superannuation Plan, Employee Referral Scheme, Share Purchase Plan, EAP and more.