Coxswain | Cruise Whitsundays

Journey Beyond; Airlie Beach; On-site; AUD 80,000 - 100,000; Part time

Job summary

A leading tourism company in Airlie Beach is seeking a motivated Coxswain. This casual role involves ensuring guest safety and conducting vessel operations. Candidates should have deckhand skills, a Coxswain Grade 1 NC Ticket, and a focus on delivering exceptional guest experiences. Join to work in iconic locations and enjoy various employee benefits including discounts on travel and health programs.

Benefits

General discounts on Journey Beyond travel

Study Assistance Policy

Employee Referral Policy

Private Health discounts

Parental Leave program

Qualifications

• Minimum 1 year experience in a Deckhand role with demonstrated deck experience.
• QLD Responsible Service of Alcohol and QLD Blue Card (Working with Children's Check).
• General discounts on Journey Beyond travel and experiences.

Responsibilities

• Collaborate with crew members for smooth berthing.
• Ensure safety and comfort of guests.
• Conduct cleaning duties and maintenance of the vessel.

Skills

Deckhand skills

Vessel handling abilities

Guest experience focus

Education

AMSA issued Coxswain Grade 1 NC Ticket

Maritime Radio Operator's Licence

HLTAID011 Provide First Aid

HLTAID015 CPR & Apply Oxygen

Bronze Medallion

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We are currently seeking a motivated and experienced candidate to join our team on a casual basis as a Coxswain. This role primarily supports the onboard leadership by preparing the vessels for transportation, ensuring safe securing and departure, and maintaining the safety and comfort of guests while delivering high-quality service. The successful candidate will play a crucial part in enhancing the overall guest experience through attentive service and effective operations.

Key responsibilities include, but are not limited to:

• Collaborate with other crew members and the Master to facilitate smooth berthing.
• Perform tasks in adherence to safety procedures as per vessel Safety Management System (SMS).
• Conduct daily cleaning duties, including vessel cleaning and housekeeping.
• Engage in in-water rescue and maintain a lookout for guests.
• Safely manoeuvre small vessels as required.

About you

The ideal candidate will be a team player with a positive 'can-do' attitude, competent deckhand skills, and confident vessel handling abilities. Having sailing skills is highly desirable, along with a passion for delivering memorable experiences.

To be successful in this role, you will be someone who:

• Focuses on delivering exceptional guest experiences and maintaining a consistent professional presentation.
• Is confident in conducting deck rounds and safety drills while always ensuring compliance with safety procedures.
• Maintains vessel cleanliness through regular housekeeping duties while adhering to operational procedures and Workplace Health and Safety requirements.

• Minimum 1 years experience in a Deckhand role with demonstrated deck experience;

• AMSA issued Coxswain Grade 1 NC Ticket, where a Master <24m NC & Marine Engine Driver 3 is advantageous;
• Maritime Radio Operator's Licence;
• National Police Check
• QLD Responsible Service of Alcohol;
• QLD Blue Card (Working with Children's Check);
• HLTAID011 Provide First Aid and HLTAID015 CPR & Apply Oxygen;
• Bronze Medallion and crowd management certificates are highly regarded.

• General discounts on Journey Beyond travel and experiences

• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Discounts at the Cruise Café & Bar
• Discounts off the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

If you’re ready to take your maritime career to the next level and experience the thrill of working in some of Australia’s most iconic locations, we want to hear from you!

Applications will be processed in the order they are received, so don't delay, apply now!