Counsellor

The University of Adelaide; Adelaide; On-site; AUD 122,000 - 136,000; Full time

Job summary

The University of Adelaide is seeking a Senior Counselling role within the Student Experience and Success Portfolio to provide brief intervention counselling, crisis support, and risk assessments for students experiencing mental health and learning-related challenges.

You will deliver services face-to-face, by phone and online, participate in triage and intake, and collaborate with academic staff to support wellbeing and learning outcomes.

Qualifications

• Postgraduate qualification or progress towards postgraduate qualifications and extensive relevant experience, or an equivalent combination of relevant experience and/or education/training
• Eligibility to register with Psychology Board of Australia through The Australian Health Regulation Agency (AHPRA) and/or the Australian Association of Social Workers (AASW)
• Extensive experience in brief intervention counselling, risk assessment, crisis intervention, and case management
• Demonstrated experience in online counselling and proficiency in using technology to deliver effective services and resources
• Strong interpersonal and communication skills for working effectively with students and staff from diverse cultural backgrounds
• Broad understanding of the complex needs of students in a tertiary education setting, including equity and social justice principles
• Experience in developing and facilitating workshops and mental health resources for individuals and groups
• Demonstrated ability to work collaboratively and strategically with academic staff and contribute to strategic initiatives

Responsibilities

• Providing brief intervention personal counselling and support to students from diverse educational social and cultural backgrounds
• Delivering counselling via face-to-face, telephone, online and crisis support to assist students with issues impacting their learning outcomes
• Providing crisis counselling and risk assessments implementing appropriate therapeutic and crisis intervention strategies
• Supporting triage and intake processes as needed including cover for triage counsellors to support students in distress or at risk

Skills

Interpersonal skills

Online counselling

Communication

Team collaboration

Education

Postgraduate qualification or progress towards postgraduate qualifications

Eligibility to register with Psychology Board of Australia (AHPRA) or AASW

Job description

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you vast scope and...

• Based in the Student Experience and Success Portfolio
• Full-time, fixed-term contract position until September 2027
• Salary Range: $121,744 - $135,754 per annum (plus 17% superannuation)

At Adelaide University, we create the opportunities you need to achieve your ambitions – because when you thrive, we thrive.

We are transforming education for contemporary learners and global citizens. Building on a proud legacy and shaped by bold ambition, it’s a place of excellence and equity, where our vibrant community of staff are united by our purpose to inspire Australia’s future change-makers and create a better tomorrow.

Work that matters

This role will report to the Senior Manager, Counselling and is responsible for:

• Providing brief intervention personal counselling and support to students from diverse educational social and cultural backgrounds
• Delivering counselling via face-to-face, telephone, online and crisis support to assist students with issues impacting their learning outcomes
• Providing crisis counselling and risk assessments implementing appropriate therapeutic and crisis intervention strategies
• Supporting triage and intake processes as needed including cover for triage counsellors to support students in distress or at risk

Curious to learn more? Explore the full role description above to discover more about this opportunity.

The team

The Student Experience and Success (SES) Portfolio plays a key role in providing a connected, inclusive, and transformative experience for every student, ensuring they feel supported, engaged, and confident as they navigate university life and prepare for their future.

Our people are guided by purpose, curiosity and a commitment to lifelong learning.

We embrace authenticity, innovation and collaboration, and harness diverse thinking in our pursuit of excellence.

Learn more about our people, what we stand for and what we offer at Careers at AU .

Experience

To join our community and thrive in this role, you will likely have the following skills and experience:

• Postgraduate qualification or progress towards postgraduate qualifications and extensive relevant experience, or an equivalent combination of relevant experience and/or education/training
• Eligibility to register with the Psychology Board of Australia through The Australian Health Regulation Agency (AHPRA) and/or the Australian Association of Social Workers (AASW)
• Extensive experience in brief intervention counselling, risk assessment, crisis intervention, and case management
• Demonstrated experience in online counselling and proficiency in using technology to deliver effective services and resources
• Strong interpersonal and communication skills for working effectively with students and staff from diverse cultural backgrounds
• Broad understanding of the complex needs of students in a tertiary education setting, including equity and social justice principles
• Experience in developing and facilitating workshops and mental health resources for individuals and groups
• Demonstrated ability to work collaboratively and strategically with academic staff and contribute to strategic initiatives

Our commitment to inclusion and diversity

We are committed to fostering a culture of inclusion where diversity is celebrated and everyone feels respected and valued.

Adelaide University is an equal opportunity employer, committed to creating a safe, inclusive, and equitable workplace where everyone can thrive. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and people of all ages, genders, cultural backgrounds, sexual orientations, and gender identities. We are committed to supporting flexible working arrangements and providing reasonable adjustments throughout the recruitment process.

For further information about this opportunity, please contact ( quoting reference number 493680):

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

Pursuant to the Child Safety (Prohibited Persons) Act 2016 (the Act) and the Child Safety (Prohibited Persons) Regulations 2019 (the Regulations), this position has been deemed prescribed.

This role will require the successful candidate to hold a current Working with Children Check.