Correspondence Officer

NSW Early Learning Commission; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour working week

Competitive pay, salary sacrificing, 1

Employer’s contribution to superannext

Annual leave loading

Health & Wellbeing and Employee Assis

Job summary

The NSW Early Learning Commission in Parramatta is seeking a proactive Correspondence Officer to join the Office of the Commissioner. You will manage incoming correspondence, prepare complex briefs, and coordinate information across internal teams and external stakeholders.

This is an ongoing full-time role with flexible working arrangements. The salary ranges from $116,981 to $129,492 per year, plus employer superannuation and annual leave loading, with WWCC required.

Qualifications

• Excellent written communication and attention to detail.
• Experience preparing and reviewing executive correspondence and briefings.
• Strong organisational skills to manage competing priorities and deadlines.
• Ability to build effective relationships with diverse stakeholders.
• Sound judgement, discretion and initiative when handling sensitive matters.

Responsibilities

• Manage incoming correspondence and executive requests, ensuring timely responses.
• Prepare and review complex correspondence, briefings and advice to ensure accuracy and quality.
• Liaise with internal teams, government agencies and external stakeholders to coordinate information.
• Provide project and administrative support, including finance and procurement activities.
• Improve administrative systems and processes to support efficient service delivery.

Skills

Excellent written communication

Executive correspondence experience

Strong organisational skills

Stakeholder relationship building

Discretion and initiative

Job description

At the NSW Early Learning Commission , children come first, always. We work to ensure children are safe, respected and supported to thrive in early childhood education and care across NSW. Through strong regulation and evidence-informed reform, we help ensure children experience high-quality early learning that supports their development, wellbeing and lifelong learning. We respect and value Aboriginal and Torres Strait Islander peoples as the First Peoples of Australia.

• Ongoing full-time opportunity


• Located in Parramatta with flexible working arrangements available


• Salary ranging from $116,981.00 to $129,492.00 plus employer’s contribution to superannuation and annual leave loading

About the role

The Correspondence Officer is a key member of the Office of the Commissioner, providing high-quality correspondence and executive support to ensure the timely delivery of advice and information across the Commission.

• Manage incoming correspondence and executive requests, ensuring timely responses.


• Prepare and review complex correspondence, briefings and advice to ensure accuracy and quality.


• Liaise with internal teams, government agencies and external stakeholders to coordinate information.


• Provide project and administrative support, including finance and procurement activities.


• Improve administrative systems and processes to support efficient service delivery.

About you

You are a highly organised professional with strong written communication skills and experience supporting senior executives in a public sector organisation. You demonstrate:

• Excellent written communication skills and attention to detail.


• Experience preparing and reviewing executive correspondence and briefings.


• Strong organisational skills to manage competing priorities and deadlines.


• Ability to build effective relationships with diverse stakeholders.


• Sound judgement, discretion and initiative when handling sensitive matters.

Applicants must declare any investigations they have been subject to as an ECEC employee or Responsible Person, and any personal or professional conflicts of interest with current or former NSW Early Learning Commission employees, approved providers or ECEC services.

Essential requirements of the role

Current and valid Working with Children Check (WWCC) Clearance for paid employment.

Benefits

• Flexible working arrangements


• 35 hour working week


• Competitive pay, salary sacrificing, employer’s contribution to superannuation and annual leave loading


• Flex Leave entitlements, generous holidays & leave conditions


• Health & Wellbeing and Employee Assistance Programs


• Opportunities for advancement and mobility across the Early Learning Commission to support your career growth.

The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role.

As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number for paid employment.

Visit the Office of the Children's Guardian website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa).

Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Sunday, 8 November 2026 at 11:59pm.

For role enquiries please contact Almitra Hill at [e-mail] and for recruitment process enquiries please contact Paula D'albora at [e-mail]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people.

If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above.

For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage .

A recruitment pool may be created through this process for ongoing and temporary opportunities in the same or similar roles. The pool will consist of applicants assessed as suitable, who may be considered for temporary, term or ongoing positions over the next 18 months.