Corporate Support Officer

The Institute of International Studies; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work flexibility

Competitive salary

Supportive team culture

Job summary

The Institute of International Studies in Haymarket NSW is seeking a detail-oriented Corporate Support Officer to join the Administration team. You will ensure governance processes are transparent and well-documented, including agendas, minutes, and decision records, while maintaining secure records and supporting templates and reporting across committees.

Ideal candidates will have strong organisation and communication skills, familiarity with higher education governance, and experience with

Qualifications

• Strong organisational and communication skills.
• Knowledge of governance processes in higher education or regulated training environments.
• Familiarity with TEQSA, HESF, or ASQA standards is desirable.
• Proficiency with Microsoft Office Suite and collaborative governance tools (Teams, SharePoint).

Responsibilities

• Prepare and distribute agendas, meeting papers, and supporting documents.
• Accurately record decisions, action items, and major discussion points.
• Format and finalise official minutes in compliance with templates and confidentiality.
• Capture resolutions aligned with academic governance mandates.
• Draft clear minutes reflecting academic integrity, assessment decisions, and student progression deliberations.
• Maintain secure records of institutional decisions.
• Ensure version control and storage per Records Management Policy.
• Ensure meeting conduct aligns with Governance Charter and Terms of Reference.
• Liaise with Chairs to confirm wording of resolutions and identify governance risks or compliance gaps.
• Support document formatting, version control, and template design for consistency across governance reporting.
• Support the CEO and Deputy CEO (Compliance and Quality Assurance) in governance documentation where required.

Skills

Organisational skills

Communication skills

Governance processes knowledge

Microsoft Office Suite

Tools

Teams

SharePoint

Job description

The Institute of International Studies – Haymarket NSW

The Institute of International Studies (TIIS) is an Institute of Higher Education committed to delivering high-quality academic programs and student experiences. We are seeking a detail-oriented and reliable Corporate Support Officer to join our Administration team. This role plays a critical role in ensuring the integrity, transparency, and accountability of institutional governance processes at TIIS.

Key Responsibilities

• Prepare and distribute agendas, meeting papers, and supporting documents in accordance with governance procedures.
• Accurately record decisions, action items, and major discussion points.
• Format and finalise official minutes in compliance with institutional templates and confidentiality requirements.
• Capture resolutions aligned with academic governance mandates.
• Draft clear and concise minutes reflecting academic integrity, assessment decisions, and student progression deliberations.
• Maintain secure records of institutional decisions.
• Ensure version control and storage in accordance with the Records Management Policy.
• Ensure meeting conduct is aligned with the Governance Charter and committee Terms of Reference.
• Liaise with Chairs to confirm wording of resolutions and identify any governance risks or compliance gaps in documentation.
• Support document formatting, version control, and template design to ensure consistency across governance reporting.
• Support the CEO and Deputy CEO (Compliance and Quality Assurance) in governance documentation where required.

Key Selection Criteria

To be successful in this role, you will have:

• Strong organisational and communication skills
• Knowledge of governance processes in higher education or regulated training environments
• Familiarity with TEQSA, HESF, or ASQA standards is desirable
• Proficiency with Microsoft Office Suite and collaborative governance tools (e.g., Teams, SharePoint)

What We Offer

• Opportunity to work in a growing and respected higher education institution
• Supportive and collaborative team culture
• Competitive salary and hybrid work flexibility
• Work that contributes directly to student success and educational quality

TIIS is an equal opportunity employer committed to diversity and inclusion.