Corporate Receptionist

Quantium; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible work arrangements

Professional development

Workplace perks (café, events)

Job summary

Quantium Sydney Head Office is seeking a Corporate Receptionist to welcome visitors, support front-of-house operations and uphold our professional standards. You’ll manage guest arrivals, answer multi-line calls, oversee meeting room scheduling, assist with hospitality and facilities tasks, and coordinate with the operations team to keep the workplace running smoothly.

Ideal candidates bring at least 2 years in reception or customer service, excellent communication, high attention to detail, and

Qualifications

• Minimum 2 years experience in reception or customer service roles within professional services or corporate environments.
• Experience with visitor management systems and multi-line telephone systems.
• Strong customer service orientation and professional representation of the organisation.
• Excellent verbal and written communication with professional presentation.
• Ability to manage multiple tasks with high attention to detail.
• Experience with Microsoft Office and ability to learn new systems quickly, including ticketing/workflow tools such as Jira.
• Ability to handle confidential matters with sound judgement.

Responsibilities

• Welcome visitors and deliver exceptional front-of-house service.
• Manage corporate reception duties, security protocols, and meeting room coordination.
• Support hospitality services, cafe/barista tasks, and kitchen operations as needed.
• Maintain office environments, stock control, and general facilities coordination.
• Assist across operations to ensure smooth daily business functions.

Skills

Reception experience

Customer service

Visitor management

Multiline phones

Microsoft Office

Jira

Communication skills

Confidentiality

Tools

Jira

Job description

Who is Quantium?

Quantium is a world leader in data science and artificial intelligence. Established in Australia in 2002, Quantium is a global team of more than 1,200 people across 14 locations with a unique blend of capabilities across product and consulting services to help businesses unlock value from data and analytics. Quantium partners with the world’s largest corporations to forge a better, more intelligent world.

As Corporate Receptionist, you’ll be the welcoming face of Quantium and the heartbeat of our Sydney Head Office operations. This role combines exceptional customer service with versatile operational support — you’ll create memorable first impressions, ensure seamless daily operations, and contribute across multiple functions to maintain the professional standards that reflect our values.

Working within a collaborative operations team, you’ll deliver outstanding experiences for employees, clients, and visitors while flexibly supporting hospitality, office operations, security-conscious front-of-house management, and facilities coordination. This position offers exceptional growth potential for professionals who possess strong service orientation, attention to detail, and the adaptability to thrive in a fast-paced corporate environment.

How You’ll Create Impact

• Be the welcoming ambassador for Quantium, delivering exceptional service to clients, partners, candidates, and employees while embodying our brand values.
• Orchestrate seamless visitor experiences through professional reception services, security protocols, and meeting room coordination for high-profile client engagements.
• Flex into hospitality: Support café and barista service during peak periods, getting orders, team events, and as roster needs require - no experience required in café.
• Maintain impeccable office environments through proactive facilities management, stock control, and kitchen operations across all floors.
• Support business continuity by adapting to shifting priorities while maintaining service excellence across multiple operational functions.
• Coordinate corporate gifting programs, catering services, and special events that enhance our workplace culture and client relationships.

The Superpowers you’ll be bringing to the team

• Service Excellence: You create positive experiences through every interaction. Your natural warmth, professionalism, and attention to detail ensure everyone who enters Quantium feels valued and welcomed.
• Operational Agility: You thrive in dynamic environments where priorities shift throughout the day. Your ability to seamlessly transition between reception, hospitality, and office support ensures continuous service delivery.
• Team Collaboration: You build strong relationships across all levels of the organisation. Your proactive communication and willingness to support colleagues wherever needed makes you an invaluable team member.
• Trust and Discretion: You handle confidential and security-sensitive matters with sound judgement, understanding when to escape and when to act independently.

Required experience and capabilities

• Minimum 2 years experience in reception or customer service roles within professional services or corporate environments.
• Demonstrated experience with visitor management systems, multi-line telephone systems, and corporate administrative processes.
• Strong customer service orientation with ability to represent the organisation professionally to diverse stakeholders.
• Excellent verbal and written communication skills with professional presentation.
• High attention to detail with proven ability to manage multiple concurrent tasks.
• Experience with Microsoft Office suite (Outlook, Word, Excel, PowerPoint) and ability to learn new systems quickly, including ticketing/workflow tools such as Jira.
• Physical capability to perform various duties including lifting supplies (up to 15kg) and operating commercial equipment.
• Flexibility to work across different operational areas as business needs require.
• Ability to maintain strict confidentiality and sound judgement in all matters and interactions.

What Could Your Quantium Experience Look Like?

Working at Quantium will allow you to be part of something bigger. You will get to contribute to a world class workplace experience using precision, care and by anticipating needs — but it also means you can grow your skills, build meaningful connections and make a real difference every day.

By Joining The Quantium Team, You’ll Get To

• Forge your path: Many of our operations team have progressed into different roles across the business. You’ll have opportunities to develop new skills and grow your career.
• Find your kind: Connect with diverse teams across our Sydney office and be part of a vibrant workplace culture.
• Make an impact: Your contributions to workplace experience directly influence employee satisfaction and client impressions.

Benefits

On top of the Quantium Experience, you will enjoy a range of great benefits that go beyond the ordinary. Some of these include:

• Flexible work arrangements: This is a full-time, 5-day on-site role given the nature of front-of-house coverage — within that, benefit from flexible start and finish times to support your work-life balance.
• Professional development: Access to training opportunities including barista courses and administrative skill development.
• Workplace perks: Enjoy our fully-equipped café, fresh fruit deliveries, Friday drinks, and regular team events.

Quantium’s recruitment process involves the collection and use of personal information, see our Candidate Data Collection Notice for more information. This provides information on how we collect, use & store your personal information, including potential disclosure to our majority shareholder, Woolworths Group Limited.