Copy And Paste Issue 2

Demo Account; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Demo Account in Sydney, Australia is seeking a services manager to lead a 24/7 supported accommodation program for youth aged 16–25. You will oversee a team of youth workers delivering intake, assessment, brief intervention, and planned support to achieve housing and tenancy outcomes.

The role requires a tertiary qualification in Social Work, Human Services, Psychology or related fields (or substantial equivalent experience).

Qualifications

• Tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in similar service delivery.
• Leadership in community services delivering youth-focused support with accountability, collaboration and continuous improvement.
• Experience delivering youth programs, monitoring KPIs, managing operational risks, and achieving funding requirements.
• Strong networks with external providers, stakeholders and community organisations to enhance service access and outcomes for young people.

Responsibilities

• Lead a 24/7 supported accommodation service for 22 youth aged 16–25 and supervise a team of youth workers.
• Oversee intake, assessment, brief intervention, and planned support to meet housing and tenancy goals.
• Manage referrals, plans, risks, and program outcomes in line with service agreements.

Skills

Leadership

Youth services

Operational risk

Partnership building

Education

Social Work degree

Human Services

Job description

Job Description

Job Summary (150 Characters Max)

Manages 24/7 supported accommodation (22 youth, 16–25), leading a team to deliver tenancy skills, living support, and goal-focused housing outcomes.

Stand Out Bullet Points (80 Characters Max)

• Lead team delivering intake, assessment, and planned youth support.
• Manage referrals, plans, risks, and program outcomes.

Our vision is New Futures for Young People. We support young people and their children who are at risk of or experiencing homelessness, to secure and maintain housing,address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service.

Are you looking for a role with a values-driven, for-purpose organisation where you can make a real difference for young people in our community? Use your community services leadership experience to guide a team delivering intake, assessment, brief intervention, and planned support, including housing goals and tenancy skills for young people.

This position manages the effective operations of a 24/7, temporary supported accommodation for up to 22 young people aged 16-25 and leads a team of youth workers providing young people with tenancy and living skills, and planned support to ensure their housing and other goals are identified and met.

You'll be a great candidate for this role if you:

• Have a tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in similar service delivery.
• Can demonstrate leadership in community services, guiding teams to deliver high-quality, youth-focused support while fostering accountability, collaboration, and continuous improvement in service delivery.
• Have proven experience delivering youth programs, monitoring KPIs, managing operational risks, and achieving outcomes aligned with service agreements, funding requirements, and organisational priorities.
• Are skilled in building strong networks and collaborative partnerships with external providers, stakeholders, and community organisations to enhance service access, integration, and outcomes for young people.