Coordinator Shared Services - CFO

ClearCompany; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

A government law enforcement agency is seeking a Coordinator - Shared Services to provide leadership and strategic direction in business services. The ideal candidate will facilitate high-quality corporate services, manage diverse teams, and enhance business efficiencies. This role is essential for supporting frontline personnel and requires strong leadership and communication skills. The position includes generous remuneration and training opportunities.

Benefits

Five weeks paid annual leave

18 days paid personal leave

Generous superannuation

Flexible and hybrid working arrangements

Access to ongoing training and professional development

Qualifications

• Experience in providing leadership and direction in corporate services.
• Ability to manage diverse teams effectively.
• Strong understanding of business processes and efficiency improvements.

Responsibilities

• Provide leadership and strategic direction to deliver Shared Services outcomes.
• Facilitate high-quality corporate services.

Skills

Leadership

Communication

Strategic oversight

Problem-solving

Job description

The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.

Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.

We recognise your contribution to our workforce and offer generous remuneration and conditions including:

• Five weeks (25 days) of paid annual leave per year + additional paid Christmas stand down
• 18 days of paid personal leave per year
• Generous superannuation of 15.4%
• 18 weeks paid Parental Leave for Primary Caregiver (and 11 weeks for Secondary Caregiver) + additional unpaid leave entitlements for up until 24 months from the child's date of birth or placement
• Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
• Flexible and hybrid working arrangement that provides work/life balance
• Health & wellbeing services - with a focus on early intervention, education and prevention
• Access to ongoing training and professional development opportunities

The key duties of the position include

Applications are invited from suitably qualified applicants wishing to be considered for the role of Coordinator - Shared Services within Business Services.

Business Services is a multifaceted branch that sits within the Chief Financial Officer (CFO) Command and directly contributes to AFP operational outcomes, providing support and enabling our people to deliver maximum impact to the criminal environment. The experience you bring to the role will benefit the organisation by:

• Facilitating high-quality corporate services (Supporting the front line)
• Implementing and managing business and system improvements to remove barriers, speed up decision making and increase efficiency (Reducing red tape)
• Providing training and help desk facilities to engage and work closely with both our members and external stakeholders (enhancing partnerships)

The Coordinator works in a high tempo environment, leading a number of diverse teams to deliver corporate services and initiatives to AFP appointees and visitors, including:

• Domestic Travel Support- Assistance with corporate credit cards, FlexiPurchase, CTM as well as the relocation of AFP members
• International travel- Complete international bookings process for AFP members
• SAP Administration & Support- Including the SAP and Insight! Help desk facility, training and processing of pays
• Account & Client Services- Accounts Payable, Accounts Receivable, Debt Management and Treasury teams
• Developing governance and policy across teams

The Coordinator is therefore required to ensure outcomes are delivered in accordance with Business Services strategic priorities, regulatory frameworks, and the AFP Code of Conduct.

What will you do?

Business Services are critical to support frontline AFP personnel who protect the Australian community. The skill, dedication and professionalism of corporate service providers greatly contribute to the ability of the AFP and partners to concentrate their powers and capabilities most accurately and for maximum impact on crime.

In the role of Coordinator Shared Services, you will provide leadership and strategic direction to deliver Shared Services outcomes. This role has in depth knowledge and understanding of the AFP business and the impact of roles and functions undertaken in relation to the organisations reputation in effectively managing Shared Services functions.

Reporting to Manager Business Services, Coordinator Shared Services is a crucial part of the Business Services Leadership Team.

Working effectively and leading a number of teams, Coordinator Shared Services is required to:

• Represent Shared Services on boards and steering committees, where appropriate
• Liaise with senior stakeholders on Shared Services objectives and alignment with AFP business needs
• Provide strategic oversight of organisational structure and resources, including but not limited to staffing, contractors and management of assets
• Actively manage and promote a healthy working environment. This includes embracing diversity, inclusion and respect.
• Maintain effective internal and external relationships to ensure the delivery of high-quality outcomes for the AFP and Shared Services.
• Provide leadership and strategic direction to the Shared Services team in the delivery of outcomes for the AFP.