Coordinator In Home Support

Greater Dandenong City Council; City of Greater Dandenong; Hybrid; AUD 130,000 - 146,000; Full time

Benefits offered by this job

Competitive salary

Salary sacrifice childcare

Flexible working options includinghyb-

Learning & development programs

Reward & recognition programs

Support and wellbeing programs

A vibrant social club

Job summary

Greater Dandenong City Council is seeking an experienced Coordinator In-Home Support to lead and grow services for older people, people with disability and carers. You will manage a team, ensure high-quality, person-centred outcomes, and drive service performance and compliance.

The role reports to the Manager Community Care and requires strategic and operational leadership across Council's In-Home Support services. It offers a hybrid work model with a permanent, full-time appointment.

Qualifications

• Strong knowledge of aged care, disability and community care services.
• Experience leading multidisciplinary teams in a community or health environment.
• Commitment to person-centred practice and positive client outcomes.
• Experience managing budgets, resources and operational performance.
• Current Victorian Driver Licence.

Responsibilities

• Leading the day-to-day delivery of In-Home Support services.
• Managing service performance, quality, compliance and continuous improvement activities.
• Leading and supporting Team Leaders and administration staff.
• Developing service plans, budgets and operational priorities.
• Identifying opportunities for service innovation, growth and sustainability.
• Building strong partnerships across Council, government agencies and community organisations.
• Ensuring services meet legislative, funding and quality requirements.
• Supporting the organisation's response to aged care reforms and evolving community needs.

Skills

Stakeholder engagement

People leadership

Budget management

Problem solving

Communication

Education

Tertiary qualification in Nursing, Allied Health, Social Work or related discipline

Job description

Greater Dandenong City Council – Dandenong VIC

$130,399 - $146,125 a year

Full time, Permanent

Hybrid

5d ago , from Greater Dandenong City Council

Band 8 - $130,399 -$146,125per annum (plus super)

Permanent Full Time

About Us

Located 35km to the southeast of Melbourne, GreaterDandenong City Council covers 129 square kilometres and has a population ofover 169,000 people. The central activities district is Melbourne's secondlargest retail and commercial centre and includes large shopping complexes atDandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturallydiverse locality in Australia, with residents from over 150 differentbirthplaces, nearly two-thirds of whom were born overseas. Key industriesinclude manufacturing, health care and social assistance, retail trade,wholesale trade and transport.

We are a progressive organisation of exceptional characterthat offers a dynamic and rewarding work environment to approximately 900employees. We recognise that our staff are vital to the delivery of excellentservice to our community and the achievement of our long-term vision. We investin the development of our people, and we strive to be a workplace that isrespectful, engaged, accountable, creative and honest.

Aboutthe role

Greater Dandenong City Council is seeking an experienced andvalues-driven leader to join our Community Care Team as Coordinator In-HomeSupport. This is an opportunity to lead a diverse and growing service thatsupports older people, people with disability and carers to maintain theirindependence, wellbeing and connection to the community. Reporting to theManager Community Care, you will provide strategic and operational leadershipacross Council's In-Home Support services, leading a team of experienced professionalsand driving high-quality, person-centred outcomes for our community.

As Coordinator In-Home Support, you will be responsible for:

• Leadingthe day-to-day delivery of In-Home Support services.
• Managingservice performance, quality, compliance and continuous improvementactivities.
• Leadingand supporting Team Leaders and administration staff.
• Developingservice plans, budgets and operational priorities.
• Identifyingopportunities for service innovation, growth and sustainability.
• Buildingstrong partnerships across Council, government agencies and communityorganisations.
• Ensuringservices meet legislative, funding and quality requirements.
• Supportingthe organisation's response to aged care reforms and evolving communityneeds.

This role combines strategic thinking with operational leadership and isideal for someone passionate about community wellbeing and quality servicedelivery.

Aboutyou

To be successful in this role,you will have demonstrated knowledge and understanding of the following:

• Strongknowledge of aged care, disability and community care services.
• Experienceleading multidisciplinary teams in a community or health environment.
• Acommitment to person-centred practice and positive client outcomes.
• Experiencemanaging budgets, resources and operational performance.
• Strongstakeholder engagement and partnership-building skills.
• Theability to lead change, drive improvement and influence outcomes.
• Excellentcommunication, problem-solving and decision-making skills.
• Understandingof quality, risk management and compliance frameworks.
• Tertiary qualification in Nursing,Allied Health, Social Work or a related discipline.
• Significant experience in agedcare, community care or human services.
• Current Victorian Driver Licence.
• Current Working with ChildrenCheck (Employee).
• Current Police Check, orwillingness to obtain one.

Please ensure you address the key selection criteriaoutlined in the position description as part of your application.

You may be required to undertake practical testing,work preference profiling / psychometric testing, functional capacityassessment (physical) or aptitude testing.

The successful candidate will be asked to produce aclear Working with Children Check and will be asked to consent to a nationalpolice check (and where relevant an ‘international criminal history check’),subject to the operation of spent conviction laws. Please note that people withcriminal records are not automatically barred from applying for this position.Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staffthrive, both in the work they do and in how they learn and develop as peopleand professionals.

Our workplace has an inclusive and diverse culture whichencourages innovation and supports your work and life balance. There are plentyof opportunities to learn, develop and grow your career within our expandingand diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrificechildcare (where available)
• Flexible workingoptions supported including hybrid work
• Access to learning& development programs including study assistance
• Reward &recognition programs
• Access to our supportand wellbeing programs
• A vibrant social club

For moreinformation about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangementsfor all positions. We embrace our diverse community and encourage applicationsfrom everyone including people of Aboriginal & Torres Strait Islanderbackground, people of diverse sexual orientation and gender, people fromculturally and linguistically diverse backgrounds, and people of varied age,ability, and faith. Council will give due consideration to any workplaceadjustments to accommodate the needs of any prospective or existing staffmember.

Council is committedto providing an inclusive and welcoming environment and promoting culturalsafety and wellbeing for children with zero tolerancefor child abuse and harm.

If you require any accessor reasonable adjustment at any point throughout the recruitment process, thenplease do let us know by contacting the listed Hiring Manager – your experiencetruly matters to us.