Coordinator Base Support

Qantas Airways; Western Australia; On-site; AUD 70,000 - 90,000; Full time

Job summary

A leading airline company is seeking a Coordinator Base Support in Perth. This full-time position involves managing operational functions for flight crew, supporting administrative processes, and contributing to continuous improvement initiatives. Ideal candidates will have experience in a complex operational environment and strong organizational skills. Opportunities for personal and professional growth are available within the company.

Benefits

Discounted travel for family/friends

Flexible leave options

Access to discounts across various sectors

Wellbeing support programs

Qualifications

• Experience in Aircrew Operations or a complex operational environment.
• Understanding of Industrial Relations and scheduling issues.
• Strong ability to manage multiple tasks and meet deadlines.

Responsibilities

• Support Base Manager and manage day-to-day operational functions.
• Oversee flight crew leave, attendance management, and scheduling support.
• Contribute to continuous improvement initiatives.

Skills

Operational experience

Interpersonal skills

Computer competency

Organizational skills

Confidentiality

Communication skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Coordinator Base Support – Qantas Perth-based Pilots. Full time, permanent position. Based at Perth Domestic Airport Terminal.

Responsibilities

• Support the Base Manager and Manager Base Performance in managing day-to-day operational and people-related functions for Qantas Flight Crew across Perth base.
• Coordinate base operations to foster a high-performing, engaged, and safety-focused workforce.
• Oversee flight crew leave and attendance management, scheduling support, aircrew licensing, award interpretation, and coordinating numerous base events.
• Manage administrative processes at national and base levels; contribute to continuous improvement initiatives and support operational efficiency.
• Generate reports such as flight crew leave; support remuneration and scheduling matters; contribute to people safety and operational issue resolution.
• Operate in a dynamic, fast-paced environment; support sensitive people matters; back frontline teams.

Qualifications & Requirements

• Operational experience in Aircrew Operations or experience in a complex operational environment.
• Understanding of current Industrial Relations & commercial issues affecting resourcing & scheduling.
• Understanding of crew Enterprise Agreements and work rules is highly desirable.
• Commitment to continuous improvement.
• Strong interpersonal skills to consult and liaise with key stakeholders.
• High level computer competency; proficiency in Microsoft Outlook, Word, Excel, PowerPoint; ability to learn new technology quickly.
• Proven organisational skills with ability to manage multiple tasks with demanding deadlines.
• Ability to maintain a high level of confidentiality.
• Ability to prioritise and meet structured time constraints when work is allocated from multiple managers.
• Experience analysing, reviewing and implementing efficient administrative processes.
• Strong verbal and written communication skills.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to dream big and deliver successfully.

There are many opportunities across our team, offering personal and professional growth. Development is a priority with on-the-job training, coaching, and formal training opportunities. You may start in this role and have opportunities to progress in many directions.

Employee Benefits

• Discounted travel for you and your family/friends within Australia and globally, plus exclusive deals on accommodation and holidays.
• Flexible leave options including 18 weeks paid parental leave (plus superannuation on paid and unpaid leave until your child turns 1) and additional purchased leave options for eligible employees.
• Access to discounts across shopping, insurance, health and wellbeing, leisure and entertainment; salary packaging options for eligible items.
• Wellbeing support including mental health resources, wellbeing app, and tailored nutrition plans.

Qantas is an equal opportunity employer committed to diversity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and individuals from all backgrounds to apply. If you require support or access accommodations, please advise at the time of application. Your personal information will be kept confidential in compliance with privacy legislation.

If you’re ready for a culture that will challenge and excite you, apply today!

Please note: applications will be considered from candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

Applications close: Wednesday 15 October