Coordinator

Scope; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Purchased Leave Scheme

Employee Assistance Program

Exclusive benefits platform

Job summary

Scope’s Coordinator – Supported Independent Living in Croydon, VIC, is a permanent full-time leadership role guiding a SIL home to deliver person-centred supports and quality outcomes. You’ll lead on-site staff, oversee daily operations, budgets, and NDIS alignment while building strong relationships with participants, families and stakeholders.

We offer competitive remuneration and a supportive, values-driven team culture with ongoing training and development opportunities.

Qualifications

• Experience leading disability services or similar frontline, community-based settings.
• Calm, organized and able to make sound decisions in fast-paced or high-pressure situations.
• Proactive and accountable, with the ability to identify issues early and implement practical solutions.
• Experience supporting participants who self-advocate, ensuring choice and control in their supports.
• Strong relationship skills, including setting boundaries and managing conflict with participants, families and stakeholders.

Responsibilities

• Lead and develop staff within a SIL home.
• Oversee day-to-day operations and budgets.
• Apply your NDIS expertise to supports.
• Work closely with participants to ensure supports are person-centred and outcomes-focused.
• Support continuous service improvement.

Skills

Leadership experience

Calm & organized

Proactive & accountable

Support for self-advocating clients

Relationship & communication

Job description

Coordinator – [Supported Independent Living]

At Scope, we celebrate people — our customers and our teams.

We’re seeking an experienced disability leader to step into a Coordinator role, leading a Supported Independent Living home where choice, independence and quality outcomes come first.

About The Role

• Location: Croydon
• Employment Type: Permanent Full-time

Reporting to the Accommodation Services Manager, you’ll provide strong, hands‑on leadership within a SIL setting. You’ll guide and develop staff, oversee day‑to‑day operations and budgets, apply your NDIS expertise, and work closely with participants to ensure supports are person‑centred and outcomes‑focused.

This is a key leadership role where your experience will directly influence team culture, service quality, and continuous improvement.

About You

You will bring:

• Demonstrated leadership experience in disability services or similar frontline, community-based settings
• Calm, organised and able to make sound decisions in fast‑paced or high‑pressure situations
• Proactive and accountable, with the ability to identify issues early and implement practical solutions
• Experience supporting participants who self‑advocate, ensuring choice and control in their supports
• Strong relationship skills, including setting boundaries and managing conflict with participants, families and stakeholders
• Clear communication skills with the ability to build an engaged, collaborative and high‑performing team

Position Description: Coordinator PD.pdf

As a Coordinator within one of our services, you will work alongside a team of on‑site and off‑site specialists with one shared goal — to create meaningful opportunities for people with disability to belong and thrive.

To recognise the contribution you make, we offer a competitive remuneration package including:

• Salary packaging (up to $15,900 per year tax free, in addition to your standard tax‑free threshold)
• Purchased Leave Scheme (purchase up to four weeks additional leave)
• Employee Assistance Program (free, confidential support for personal and workplace matters)

To be successful in this role, you must have (or be willing to obtain):

• Valid Driver Licence
• NDIS Worker Screening Check and Working with Children Check (Employee)
• Current Level 1 First Aid & CPR certificate
• Valid Australian working rights
• International Police Check (if you have lived or worked overseas for more than one year in the last ten years)

About Scope

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

At Scope, we pride ourselves on collaborating with our people. We’re dedicated to your continuous training and development as we are continuing to expand, not only within Victoria but also across Australia.

Your journey will commence with a paid, thorough orientation and you have the opportunity for a diverse career pathway. We have a team committed to helping you nurture your potential and grow your career with our training and development programs.

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights.

If at any time you require us to adjust our recruitment process to meet your individual needs please email ***email_hidden***

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.