Conversion Ux Designer (Cro, Remote/Hybrid)

Conversionry; Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Education budget

Profit-sharing donations

4 day work week

Job summary

Conversionry is seeking a Conversion UX Designer to lead UX for experiments and features across multiple global brands. You will guide a team of UX designers, identify UX pain points, and design impactful AB test ideas that improve user experience and conversion.

Join a fast-growing agency offering a 4-day work week, remote/hybrid options in AU/NZ time zones, flexible location, and a culture that invests in people and learning.

Qualifications

• 2+ years experience in a UX design role at an agency or consultancy.
• Experience with ecommerce projects including digital insights, analytics, UX mockups, development.
• Ability to explain design decisions and guide stakeholders.
• Ability to craft scalable UI designs and lead UX workshops.

Responsibilities

• Understand goals and needs of ecommerce clients' users and how to discover them.
• Balance user, business and technology needs to deliver outcomes.
• Perform heuristic analysis to identify pain points or gaps.
• Design wireframes of AB Test experiments for web and mobile sites.
• Create low and high fidelity mockups.
• Conduct UX reviews and workshops to anticipate changing user needs.
• Maintain brand consistency across optimisations.
• QA designs before client presentation.
• Collaborate with developers to maintain design vision during build.
• Champion UX thought leadership within the team.

Skills

UX design

A/B testing

Stakeholder facilitation

Wireframes

UI design

Workshops

Remote collaboration

Tools

Figma

InVision

InDesign

Photoshop

Trello

Asana

Google Analytics

Hotjar

Optimizely

VWO

Google Optimize

Job description

Job Description

Conversion UX Designer (CRO, remote/hybrid)

Rare opportunity for an experienced UX designer to join a fast-growing ecommerce Optimisation and Experimentation agency in Melbourne, guide/mentor our other UX designers and use your UX and design experience to help improve the overall user experience and conversion impact across multiple international brands.

4 DAY WORK WEEK - Nuf said!

REMOTE/HYBRID WFH position (Australia/ New Zealand timezone only)

FLEXIBLE LOCATION - our people can WFH all they want, but if you need more (ex: escape their screaming kids or see humans) we'll cover your desk at a co-working space of your choice

FLEXIBLE WORKING HOURS - It's about deadlines and outcomes, not being chained to 9-5. So you can fit your work around life, not life around work

About Us

Conversionry is a global Conversion Optimisation (CRO) & Experimentation agency. We partner with leading Australian and international brands and help them extract more revenue from the same traffic by making data and evidence the priority, eliminating gut-feel and delivering world class experimentation programs.

Founded 9 years ago from a bedroom, the aim was to help businesses increase conversions. Today, we're privileged to work with leading brands which include Australian Unity, Active Adventures, Kogan, Dickies, Huxbaby, MitoQ, Gameology and many more.

About the role

Due to our exciting agency growth, we're looking for a passionate and experienced Conversion UX Designer to help us design exceptional experiments and features for our campaigns, thus improving the overall user experience and conversion impact, across multiple clients.

Working closely with the Digital Optimisation Specialist and optimisation team, you'll be responsible for identifying and reviewing customer pain points, designing to improve user joy, and proposing impactful test ideas.

This is a role with full ownership, we want you to come in and guide us in the design of our experiment ideas. You'll be part of a courageous, positive and collaborative team. This is a rare opportunity to be part of the exciting world of data-driven digital optimisation & experimentation.

Responsibilities

• Understand the goals and needs of our ecommerce clients' users, and the methodologies to best discover them.
• Balance user, business, and technology needs to deliver the right outcomes.
• Perform heuristic analysis of client websites to identify user pain points or gaps
• Design wireframes of AB Test experiments for client web and mobile sites that bring our hypothesis to life in a simple, yet effective, way
• Design both low fidelity and high fidelity mockups
• Regularly conduct UX reviews and UX workshops of our client's websites to ensure their site is always anticipating changing user needs.
• Remain our clients' brand custodian and ensure all optimisations are designed on-brand
• Undertake a thorough, meticulous quality assurance process of your designs prior to client presentation
• Communicate with our web developers to ensure design vision is maintained in the development stage
• Conduct continuous learning and ultimately champion UX thought leadership within the team

The ideal candidate

• At least 2+ years experience in a similar user experience (UX) design role at an agency or consultancy
• Previously exposed to multi-faceted ecommerce projects that include digital insights, analytics, UX mockups, development (AB testing a bonus)
• Skilled at communicating the why behind design choices, and guiding stakeholders
• Able to craft considered and scalable user interface designs
• Have extensive experience running and facilitating UX workshops
• Able to meet fixed deadlines and is flexible with working hours (due to client timezones)
• Experienced with modern project management tools like Trello or Asana
• Experienced with design software like Figma, Invision, InDesign, or Photoshop
• Bonus: Experienced with any or all website backends - Shopify, Magento, Bigocmmerce, Woocommerce, etc
• Bonus: Exposure to Analytics tools (Google Analytics, Hotjar, etc), and exposure to AB testing tools (Optimizely, VWO, Google Optimize, etc).

What we can offer you

• Opportunity for accelerated growth in this role.
• Rewarding compensation package
• Work in a friendly, supportive team culture and environment
• Education budget to attend conferences, courses, etc for your learning and professional development
• At Conversionry, we love, value and invest in our people. We don't hire people to be followers or robots. We empower future leaders.
• Be part of a company that gives a percentage of profits to local and international relief and aid projects, making a positive impact to hurting people.

Questions? Don't hesitate to reach out to us on [e-mail]