Consultant Health Management

National Australia Bank; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

National Australia Bank is seeking a Consultant, Health Management to join the People & Culture team. The role focuses on strategic health management, rehabilitation and case management for colleagues, with emphasis on safe and sustainable outcomes.

You will coordinate rehabilitation services, work across health and safety teams, and leverage data to improve wellbeing and service delivery while adhering to legislative and Comcare obligations.

Qualifications

• Experience in Health Management Consulting with Occupational Rehabilitation background.
• Workers compensation knowledge under state legislation or Comcare.
• Ability to coordinate complex physical/psychological injury support.
• Strong interpersonal and negotiation skills with stakeholders.

Responsibilities

• Provide strategic advice and case management for injury and workplace adjustment needs.
• Manage a caseload of health matters, coordinating rehabilitation services.
• Ensure compliance with legislative obligations and organisational policies.
• Identify risks and lead continuous improvement in health management delivery.
• Collaborate with Health, Safety & Wellbeing and People & Culture teams.

Skills

Occupational Rehabilitation

Health Management

Stakeholder management

Influencing & negotiation

Communication skills

Risk management

Education

Allied Health degree

AHPRA registration or equivalent

Occupational therapy/psychology/physiotherapy

Tools

Document management systems

Job description

• Opportunity for a Consultant, Health Management where you will experience exciting momentum with support from inspiring leaders


• Showcase your experience in Occupational Rehabilitation and be part of a high-performing team


• 12 month fixed term opportunity located in either Melbourne or Sydney

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As the Consultant, Health Management, you will be part of the People & Culture team, that's doubling down on winning together.

Each day, you'll go above and beyond to:

• Provide strategic advice, coaching and case management to colleagues and People Leaders to support injury, illness, disability and workplace adjustment needs, ensuring safe and sustainable outcomes.


• Proactively manage a caseload of physical, psychological and disability-related health matters, including coordinating rehabilitation and occupational provider services where required.


• Operate as a Rehabilitation Delegate under the SRC Act, ensuring all advice and interventions comply with legislative, regulatory and Comcare self-insurance licence obligations.


• Partner with leaders and stakeholders to identify and manage physical and psychosocial risks, supporting early intervention, prevention and best-practice risk management approaches.


• Collaborate across Health, Safety & Wellbeing and People & Culture teams to deliver consistent, high-quality, scalable and cost-effective health management and rehabilitation services.


• Use data and specialist insight to identify trends, risks and improvement opportunities, contributing to continuous improvement initiatives that enhance colleague wellbeing and service delivery.


• Support the delivery and continuous improvement of NAB's Health, Safety & Wellbeing strategy, frameworks and processes to meet legislative obligations and achieve effective, trusted outcomes for colleagues and the organisation.

We're looking for the best and brightest to deliver the best for our customers. You'll need:

• Demonstrated experience working in a similar Health Management Consultant role with experience in Occupational Rehabilitation environment (or similar).


• Experience in workers compensation under State based legislation or Comcare.


• Exceptional influencing, negotiation and communication skills along with the ability to collaborate across stakeholders at all levels, promoting a culture of accountability and transparency.


• Strong execution discipline and service mindset that ensures effective and efficient delivery.


• Proven ability to manage sensitive information with discretion and professionalism, leveraging document management systems to uphold integrity and security.


• Sound knowledge and experience in coordinating support for complex physical/ psychological injuries (work and non-work related) and disability workplace adjustments.


• Sound understanding of risk management frameworks including for psychosocial risks.


• Relevant tertiary qualifications in Allied Health such as Psychology (including Organisational Psychology), Occupational Therapy, Physiotherapy, Ex Physiology, Social Work, and AHPRA or associate body registration

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.