Consultant - Enhancing Service Delivery

Department of Education, Western Australia; Perth; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

12% employer contributed superannution

Generous leave entitlements

Professional development opportunities

Salary packaging

Easy access to public transport

Job summary

The Department of Education, Western Australia is seeking a Consultant - Enhancing Service Delivery to provide professional and strategic management support to the Deputy Director General and Executive Consultant. You will undertake research, analysis and assessment of initiatives to improve service delivery to schools and organisational effectiveness across the People and Student Achievement Group.

You will assist with development, implementation and management of initiatives, programs and

Qualifications

• Demonstrated operational planning and project coordination skills, including monitoring and reporting on initiatives.
• Demonstrated well developed written communication skills with experience in reports, briefings and correspondence.
• Demonstrated well developed verbal communication and interpersonal skills, including stakeholder consultation.
• Understanding of the Government's strategic requirements and WA's education system at central, regional and school levels.

Responsibilities

• Provide professional and strategic management support to senior executives.
• Develop, implement and manage initiatives, programs, projects and strategies to enhance service delivery to schools.
• Monitor, evaluate and refine strategies to deliver key projects for the group.
• Collaborate with internal and external stakeholders; act as Executive Officer to committees and working groups.

Job description

This is a fixed term, full-time position commencing November 2026 up until February 2027 with possible extension and/or permanency

The People and Student Achievement group comprises the Statewide Services and the People Service divisions and the School and Principal Review directorate. Together, these divisions and directorate provide a clear focus on promoting and developing excellence in teaching leadership to support service delivery to schools and optimal outcomes for every student.

The Role

As a Consultant - Enhancing Service Delivery, the successful applicant will provide effective professional and strategic management support to the Deputy Director General and Executive Consultant, as well as undertake research, analysis and assessment of initiatives that support enhanced service delivery to schools and improve organisational effectiveness across the People and Student Achievement Group.

The successful applicant will assist with the development, implementation and management of initiatives, programs, projects and strategies within People and Student Achievement that enhance service provision to schools. They will support the monitoring, evaluating and refining strategies to deliver key projects and initiatives within the People and Student Achievement that enhance service delivery outcomes for schools. They will be expected to identify contentious issues that may require reporting through monitoring, interrogating and analysing all available information sources, including environmental scanning.

In their work, this applicant will support planning, decision making and reporting by monitoring and analysing emerging trends and issues pertaining to People and Student Achievement Group activities. They will subsequently provide operational management advice to the Executive Consultant and will undertake research and prepare and quality assure briefing papers, correspondence, support documents, project budgets, reports, discussion papers and Ministerials.

They will be expected to collaborate and liaise with internal and external stakeholders on matters relating to projects and initiatives that improve service delivery and responsiveness to schools. They will additionally undertake the role of Executive Officer to several committees and working groups, including scheduling meetings, establishing procedures, preparing agendas, providing papers to members, preparing and distributing minutes and completing follow up actions as required.

Professional Benefits

We are conveniently located in East Perth and our employees enjoy a range of benefits which include:

• 12% employer contributed superannuation.
• Generous leave entitlements including annual, personal, long service and parental leave
• Professional development opportunities and study leave/assistance
• Access to salary packaging (in accordance with relevant industrial instruments)
• Enjoy easy access to public transport with the Claisebrook train station just a 5-minute walk away or, take advantage of the free Yellow Cat bus service that stops outside our building entrance. Additionally, various CPP parking locations are within walking distance.

Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF).

For more information about this opportunity, please contact Jade Adams, Executive Consultant, Enhancing Service Delivery on 0492 341 653 or by emailing [e-mail]

We are committed to building the leadership capability of our people (Building Leadership Impact).

Equity and Diversity

We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our workplaces and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.

Explore our Equity, Diversity and Inclusion Plan 2021-2025 for more details.

Eligibility

To work with us, you must:

• be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment.
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start.

More information about employment eligibility can be found on our website and in the attached Job Description Form (JDF).

Application Requirements

• A CV of up to five (5) pages outlining your employment history and professional learning summary relevant to this position
• A two (2) page statement addressing the following selection criteria as outlined in the attached JDF:
  • Demonstrated operational planning and project coordination skills, including the ability to monitor, report on and contribute to initiatives that improve service delivery and strategic outcomes.
  • Demonstrated well developed written communication skills with considerable experience in the preparation of reports, briefings and correspondence.
  • Demonstrated well developed verbal communication and interpersonal skills, including the ability to effectively consult and collaborate within a team environment and with stakeholders at a senior level.
  • Demonstrated understanding of the strategic requirements and direction of the Government and knowledge of Western Australia's educational system, operations at a central, regional and school level.

Advertised Vacancy Number: DOE1067968

Applicants assessed as suitable may be considered for similar vacancies that arise in our branch within the next 12 months. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.

The Department applies a four (4) day breach period to this selection process.

Applications close:

4.30pm (AWST) on Wednesday, 21 October 2026