Construction Office Manager - Insurance

at; Gold Coast City; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading insurance repair builder in the Gold Coast region is looking for motivated individuals to join their Desktop Project Supervision team. This office-based role involves coordinating insurance repairs and supervising projects remotely. Ideal candidates will have a background in admin, insurance, or trades, strong communication and organizational skills, and a proactive mindset. The role offers a salary package based on experience and opportunities for training and career progression.

Benefits

Salary package based on experience

Training and career progression

Supportive, collaborative office team

Qualifications

• Background in admin, insurance, trades, carpentry, or restoration required.
• Direct insurance experience preferred.
• Basic IT knowledge and willingness to learn new systems.

Responsibilities

• Liaise with customers, insurers, and trades via phone and video.
• Schedule and coordinate repairs, from make-safes to completion.
• Review reports, photos, and trade documentation for clarity and accuracy.
• Supervise repair outcomes remotely and ensure quality standards are met.
• Support handover to estimators and submissions teams for client processing.

Skills

Communication skills

Organizational skills

Attention to detail

Proactive mindset

Job description

* Multiple Roles Available across the wider Gold Coast Region *
Sign on Bonus Available for current Insurance Construction based applicants

About the Role
Looking to transfer youradmin, trades, or insurance knowledgeinto a fast-paced, career-building role? This is an exciting opportunity to work with one of Australia’s leading insurance repair builders with a National Headquarters based South East Queensland.

We’re seeking motivated individuals to join ourDesktop Project Supervision. This is an office-based position where you’ll coordinate insurance repairs, schedule trades, and supervise projects remotely. It’s an ideal pathway into building supervision, with full support and training provided.

Key Responsibilities

· Liaise with customers, insurers, and trades via phone and video

· Schedule and coordinate repairs, from make-safes to completion

· Review reports, photos, and trade documentation for clarity and accuracy

· Supervise repair outcomes remotely and ensure quality standards are met

· Support handover to estimators and submissions teams for client processing

What You’ll Need

· Background inadmin, insurance, trades, carpentry, or restoration- Prefer direct insurance experience as you'll want to hit the ground running

· Excellent communication and organisational skills

· Ability to thrive in a busy, fast-paced environment

· A proactive mindset with strong attention to detail

· Basic IT knowledge and willingness to learn new systems (full training provided)

What’s On Offer

· Salary package based on experience

· Training and career progressionif construction is your passion

· Supportive, collaborative office team with national resources

How to Apply:
If you’re ready to join a team that values accuracy, professionalism, and delivering results, apply now with your resume and optional cover letter. Only shortlisted candidates will be contacted.

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