Consequence Management Lead

Australian Retirement Trust; City of Brisbane; Hybride; AUD 150 000 - 210 000; Plein temps

Avantages offerts par ce poste

14% superannuation

Training & development

Hybrid work model

On-site facilities & amenities

Résumé du poste

Australian Retirement Trust in Brisbane invites a highly experienced professional to join as Consequence Management Lead. You will design and embed a framework for fair, evidence-based accountability, partnering with senior leaders across People & Culture, Risk, Compliance and Legal to drive consistent outcomes.

You will provide expert oversight on conduct, risk and governance matters, turning complex evidence into informed decisions.

Qualifications

• Great communicator with strong interpersonal skills.
• Experience in complex financial services environments.
• Experience in reward, consequence management, conduct or risk-based investigations.
• Knowledge of financial services regulation and prudential standards.
• Strong ability to assess incidents and accountability across regimes.
• Excellent report-writing and regulatory notification skills.
• Able to manage multiple sensitive matters in a fast-paced setting.

Responsabilités

• Design and maintain rules for assessing and applying consequences from conduct, risk and compliance matters.
• Establish governance mechanisms for consistent, fair decision-making.
• Provide expert advice to executives on consequence management matters.
• Review investigation findings and supporting evidence to inform decisions.
• Lead consequence management forums and coordinate actions.
• Prepare reporting and insights for committees (executive, risk, people, Board).
• Develop metrics and dashboards to measure effectiveness of practices.

Connaissances

Stakeholder collaboration

Excellent communication

Analytical thinking

Multi-disciplinary teamwork

Judgement & discretion

Regulatory awareness

Formation

Business or Law degree

Description du poste

Australian Retirement Trust – Brisbane QLD

Take hold of a monster opportunity and join Australian Retirement Trust as our Consequence Management Lead. You'll shape and embed an organisation-wide framework that supports fair, consistent and evidence-based accountability outcomes, while partnering with senior leaders across People & Culture, Risk, Compliance, Legal and the broader business.

We're all about helping our members make the most of their money. And while they go after their goals, you can too. As a Consequence Management Lead, you'll design, govern and continuously improve our consequence management framework, helping ensure accountability outcomes are identified, assessed and applied consistently.

You'll provide expert oversight and constructive challenge across matters involving conduct, risk, compliance, governance and performance. Working with executives, people leaders and governance forums, you'll help turn complex evidence into informed, proportionate and defensible decisions.

This is an opportunity to make an enterprise-wide impact in a highly visible specialist role. You'll strengthen accountability practices, influence risk culture and help leaders navigate sensitive matters with fairness, sound judgement and confidence.

This role is a permanent opportunity and is based in Brisbane.

Responsibilities

Day to day, you'll:

• Design and maintain clear rules and guidelines for assessing and applying consequences arising from conduct, performance, risk and compliance matters.
• Establish governance mechanisms that support consistent, fair and defensible decision-making across the organisation.
• Help ensure consequence management practices support relevant obligations, including CPS 511 and the Financial Accountability Regime.
• Provide expert advice to executives, people leaders and key stakeholders on complex consequence management matters.
• Review investigation findings, accountability assessments and supporting evidence to inform decision-making.
• Support leaders to determine appropriate outcomes based on accountability, facts, intent, impact and mitigating factors.
• Provide oversight and constructive challenge to help ensure outcomes are proportionate, consistent and aligned with policy and precedent.
• Lead consequence management forums, including preparing reports, coordinating meetings and following up actions.
• Partner with Performance and Reward teams to reflect accountability outcomes in remuneration decisions where appropriate.
• Prepare clear reporting and insights for executive, risk, people and Board committees.
• Analyse trends, themes and systemic issues to identify elevated risks, recurring behaviours or cultural concerns.
• Develop meaningful metrics and dashboards to measure the consistency and effectiveness of consequence management practices.
• Monitor regulatory developments and emerging industry practices relating to accountability and consequence management.
• Educate and influence leaders on accountability, sound decision-making and consequence management principles.

Qualifications

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

• You hold a tertiary qualification in business, law or a related discipline.
• Your experience has been gained in a complex financial services environment, potentially across reward, accountability, conduct, compliance, whistleblowing, legal or consulting.
• You'll bring experience in reward, consequence management, conduct matters or risk-based investigations.
• You're knowledgeable about relevant financial services regulation and prudential standards, including accountability and remuneration obligations.
• You have strong analytical skills and can assess complex incidents, breaches and accountability matters across multiple regulatory regimes.
• Your written communication skills enable you to prepare high-quality reports, recommendations and regulatory notifications.
• You'll be comfortable managing several complex and sensitive matters in a fast-paced environment.
• You're an effective stakeholder partner who can collaborate across multidisciplinary teams and constructively challenge senior decision-makers.
• You apply sound judgement, discretion and procedural fairness when working with sensitive information.
• Your experience may include engaging directly with financial services regulators.

About us

Our 2.4 million members trust us to take care of around $375 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you'll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities.

We don't want to leave you with a monstrous wait. So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not. Being fair and up-front is important to us, and recruitment is no different.

Why join us?

Bring your potential to Australian Retirement Trust and unleash our monster possibilities:

• You'll get 14% super as standard, to help your future come alive.
• Build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

We use technology, including artificial intelligence (AI), to support parts of our recruitment process, such as reviewing applications, supporting screening interviews, reference checking, and matching skills to roles. All final hiring decisions are made by people. By applying, you agree to the use of these technologies as part of the recruitment process.