Concrete Batcher

Adbri Limited; City Of Kwinana; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Brand-name employer

Career progression

Employee discounts

Extra leave options

Wellbeing program

Recognition awards

Job summary

Swan Materials, now part of Adbri, is seeking a motivated Concrete Batcher to support our WA operations in Cockburn area. You will operate batching systems, manage customer orders, and coordinate deliveries with drivers and suppliers while maintaining safety standards.

In this hands-on role you will also assist with stock checks, yard duties and general site support. Strong communication and multitasking are essential in this fast-paced environment.

Qualifications

• Essential: previous concrete batching experience and strong customer service skills.
• Ability to manage multiple priorities in a fast-paced environment and maintain safety.
• Willingness to assist with general site tasks and housekeeping as needed.

Responsibilities

• Take customer orders and enquiries by phone and input into batching system.
• Operate concrete batching system to produce quality concrete safely and efficiently.
• Coordinate agitator drivers and delivery schedules throughout the day.
• Provide customers with delivery updates and manage changes to orders.
• Monitor raw material stock levels and order materials/additives as required.
• Complete daily stock checks and support plant operations.
• Assist with yard duties, housekeeping and site maintenance when needed.
• Support safe site operations and ensure compliance with procedures.
• Occasionally operate a front-end loader to support site operations.

Skills

Batching experience

Customer service

Multitasking

Communication

Safety awareness

Proactive attitude

Forklift licence

Tools

Front-end loader ticket

Forklift licence

Dispatch experience

Job description

The Role:

We're looking for a motivated and reliable Concrete Batcher to join the team at Swan Materials. This is a varied, hands-on operational role where no two days are the same. You'll spend most of your day operating the batching system, coordinating deliveries with drivers and ensuring our customers receive exceptional service. When batching is quieter, you'll also pitch in around the plant with stock checks, housekeeping and general site support to help keep operations running smoothly.

This is more than a traditional batching role - you'll also be the first point of contact for customers, taking orders over the phone and managing enquiries throughout the day. Strong phone-based customer service skills are essential, as you'll be speaking with customers, drivers and suppliers daily while balancing multiple priorities in a fast-paced environment.

Key responsibilities:

• Taking customer orders and enquiries via phone and entering them into the batching system
• Operating the concrete batching system to produce quality concrete safely and efficiently
• Coordinating agitator drivers and delivery schedules throughout the day
• Providing customers with delivery updates and managing changes to orders
• Monitoring raw material stock levels and ordering materials and additives as required
• Completing daily stock checks and supporting plant operations
• Assisting with general yard duties, housekeeping and site maintenance when required
• Supporting safe site operations and ensuring compliance with company procedures
• Operating a front-end loader on occasion to support site operations (when required)

What we're looking for:

We're looking for someone who can confidently manage a busy operation, communicate well with customers and drivers, and remain calm under pressure.

Essential

• Previous concrete batching experience (Command experience highly regarded)
• Strong phone-based customer service experience and confidence dealing with customers
• Excellent organisational and multitasking skills
• Ability to work in a fast-paced operational environment
• Strong communication and problem-solving skills
• A proactive, hands-on approach and willingness to assist wherever needed
• Commitment to safety and teamwork

Desirable

• Front-end loader ticket or experience
• Dispatch, scheduling or logistics coordination experience
• Forklift licence

Benefits:

• Join Adbri, an iconic Australian company - established in 1882, with 200+ plants, 8 brands and 5 joint ventures supplying essential construction materials nationwide!
• Structured learning and development pathways with real career progression opportunities
• Generous discounts including retail, fuel, car rental, Qantas Club and exclusive savings on Adbri products
• Extra leave options such as purchased leave, parental leave and volunteer leave
• Wellbeing support through our confidential Employee Assistance Program (EAP)
• Service awards and recognition celebrating your contribution and milestones

About Swan Materials:

Now part of Adbri, Swan Materials has been trusted by Western Australians, from its origins on the Swan River to its home today at Cockburn Cement’s Kwinana facility. It has helped build the foundations of our homes, roads, and communities. Now, the Swan name has evolved beyond cement as we grow our presence in Western Australia with the addition of select BGCs concrete, quarries, transport, asphalt, and materials technology centre. We are proud to introduce and unite these businesses as Swan Materials, a new name for a trusted partner.

About Adbri:

Adbri is majority owned by CRH and is a market leader in the manufacture and supply of construction materials and industrial minerals which has been building a better Australia since 1882. Adbri's respected brands employ over 2800 people nationally producing cement, lime, concrete, aggregates, concrete products and industrial minerals.

About CRH

CRH (NYSE: CRH) is the leading global provider of building materials solutions that build, connect and improve our world. Employing 80,000 people at 4,000 operating locations in 28 countries, CRH has market leadership positions in North America, Europe and Australia. As the essential partner for transportation and critical infrastructure projects, complex non-residential construction and outdoor living solutions, CRH’s unique offering of materials, products and value-added services helps to deliver a more resilient and sustainable built environment. The company is ranked among sector leaders by Environmental, Social and Governance (ESG) rating agencies. A Fortune Global 500 company, CRH’s shares are listed on the NYSE and LSE.

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Creating a safe and supportive diverse workforce

Adbri recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.

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