Concierge

JLL; Council of the City of Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

A global real estate leader is looking for a personable Concierge to join their team onsite at International Towers in Barangaroo. The role involves providing top-notch customer service and ensuring a welcoming environment for all visitors. Ideal candidates are self-starters with excellent communication skills and a problem-solving approach. This position offers competitive benefits and fosters an inclusive workplace.

Benefits

Exclusive corporate discounts up to 40% off at fitness and wellbeing brands

Supportive inclusive workplace culture

Qualifications

• Self-starter and goal-oriented individual.
• Ability to juggle multiple tasks in a dynamic workplace.

Responsibilities

• Provide a warm and friendly welcome to all customers and visitors.
• Assist and direct according to customer requests.
• Ensure Front of House areas are always presentable.

Skills

Excellent communication skills

Strong customer service focus

Problem-solving

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this job involves

We’re looking for a personable and proactive Concierge to join our team onsite at International Towers in Barangaroo! You will be responsible for providing end-to-end customer service through each interaction, this includes creating a welcoming and professional service within the building.

This role works a rotating roster between 7:00am – 7:30pm, Monday – Friday.

A snapshot of the role:

• Provide a warm and friendly welcome to all customers and visitors to the buildings
• Provide assistance and direction according to the customer request
• Assume responsibility for all Front of House areas ensuring they are always presentable. Report anything which requires attention
• Be the ultimate host/co-host of community engagement events and initiatives, as required
• Attend building events, meetings, and training days as requested by building management

Sound like you? This is what we’re looking for:

If you're a self-starter, goal-oriented, and love building client relationships then this is the role for you! You've got excellent communication skills and a strong customer service focus. You adopt a hands-on approach to problem-solving and can juggle multiple tasks in a dynamic workplace meeting all performance targets.

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.

We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership! WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.