Concession Supervisor - Myer Northland

Steve Madden; Melbourne; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

40% off team member discount

Store benefits

Job summary

Steve Madden in Melbourne is seeking a passionate Concession Supervisor to lead the store team, drive exceptional customer experiences, and safeguard the brand’s distinctive style. You will mentor staff, manage shifts, and collaborate with senior retail leaders to achieve sales targets.

This role offers opportunities to influence visual merchandising, inventory control, and promotional events that boost foot traffic and brand visibility, while embodying Steve Madden's fashion-forward ethos.

Qualifications

• Leadership experience in fashion retail.
• Exceptional customer service and communication skills.
• Ability to mentor and develop store teams.

Responsibilities

• Lead and motivate store team to achieve sales targets.
• Collaborate with Area/National Retail Managers to drive performance.
• Oversee inventory, stock replenishment, and store operations.
• Develop and execute visual merchandising to reflect Steve Madden aesthetics.
• Support promotional events to increase foot traffic and brand visibility.

Job description

Steve Madden is a globally recognised brand renowned for its distinct footwear designs, and innovative lifestyle and fashion accessories. From its humble beginnings in Queens, New York, Steve Madden is now in over 80 countries worldwide and is always evolving. One thing that has never changed is the essence of our brand – to provide our customers with an outlet to express their individuality!

HERE’S WHAT AWAITS YOU

We're looking for a passionate and experienced Concession Supervisor to join us at our bustling Myer Northland location. If you love fashion and want to be part of something big, this is the perfect opportunity for you!

Be a brand ambassador and lead the exceptional customer experience at Steve Madden.

Enjoy your 40% off team member discount and other benefits.

Collaborate with the Area Manager and National Retail Manager to drive and achieve sales targets by leading and motivating your store team members.

Develop and maintain a thriving and connected team culture.

Get creative and execute visual merchandising strategies that showcase our footwear and accessories to maintain the store's distinctive Steve Madden aesthetic.

Contribute to and oversee the management of inventory, stock replenishment, and the efficient running of store operations.

Participate in promotional events and initiatives to drive foot traffic and enhance brand visibility.

WHAT YOU BRING TO THE TEAM

• Previous retail management experience, with a proven track record of successful leadership within the fashion industry.
• Pride in your exceptional leadership skills and a passion for mentoring and building teams to reach their full potential.
• Exceptional communication skills with a drive to deliver outstanding customer service.
• Ability to work collaboratively and harness team strengths to drive innovation within the store.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays as required.
• Strong organisational abilities and desire to thrive in a fast-paced retail environment.
• A keen eye for fashion trends and an appreciation for Steve Madden's unique style aesthetic.